Dwight Millner
Torrance,CA
Summary
Proven Sales Consultant with a track record of enhancing customer satisfaction and boosting sales at Sears Home Improvement. Skilled in CRM proficiency and persuasive communication, adept at converting prospects into loyal clients. Specializes in leveraging product and service knowledge to exceed sales targets and foster enduring customer relationships. Hardworking employee enthusiastic about learning Home Improvement field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Sears Home Improvement
02.2023 - 10.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Shield Energy
03.2019 - 11.2022
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Upgrade Consultant
Titan Upgrades
01.2020 - 08.2020
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Education
Associate of Arts - General Studies: Social & Behavioral Sciences
Ventura College
Ventura, CA08.2013
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Persuasive Communication
- Prospecting skills
- Closing Techniques
Timeline
Sales Consultant
Sears Home Improvement
02.2023 - 10.2024
Upgrade Consultant
Titan Upgrades
01.2020 - 08.2020
Sales Consultant
Shield Energy
03.2019 - 11.2022
Associate of Arts - General Studies: Social & Behavioral Sciences
Ventura College
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