Dwight Parchman
Chicago,IL
Summary
Operational Supervisor with extensive experience managing high-volume shipping and warehouse operations. Led teams to consistently meet production targets while implementing process improvements that enhance efficiency and uphold safety standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Contact
JB Cole Logistics
Indianapolis, Indiana
10.2024 - Current
- Acted as primary liaison between FedEx management and independent service provider overseeing delivery routes.
- Daily Dispatch & Routing: Managing the daily dispatch, plotting routes, and using optimization software (like DRO) to assign packages and handle daily route adjustments.
- Driver Management: Handling driver schedules, training new hires, and conducting safety meetings. They also manage performance, discipline, and driver call-offs.
- Fleet Maintenance: Overseeing vehicle maintenance, ensuring trucks are DOT-compliant, and filing required maintenance logs with FedEx.
- Operations & Compliance: Tracking delivery exceptions (missing or disputed packages), resolving customer complaints, and communicating directly with FedEx terminal managers
Operational / Shipping Supervisor
Mauser Packaging Solutions
chicago, IL
01.2011 - 10.2024
- Led daily shipping and operational activities in a high-volume manufacturing environment
- Supervised, trained, and scheduled 20 employees to achieve production and delivery targets.
- Coordinated logistics, freight carriers, and outbound shipments to ensure on-time delivery
- Implemented workflow improvements that enhanced operational efficiency and minimized delays.
- Coordinated with logistics teams to optimize transportation routes and ensure timely deliveries.
- Resolved shipping discrepancies by investigating issues and implementing solutions.
- Managed inventory accuracy, cycle counts, and shipping documentation
- Maintained accurate shipping records using company software systems.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Enforced OSHA standards and served as an active Safety Team member
- Trained staff on safety protocols and best practices for shipping procedures.
- Conducted safety audits, incident investigations, and corrective action plans
- Ensured safety protocols were followed when loading and unloading trucks or containers.
- Conducted regular audits of shipping processes to identify areas for improvement.
- Collaborated with production, quality, and management to support operational goals
- Collaborated with suppliers to ensure adherence to packaging standards and specifications.
- Conducted regular audits of inventory levels stored in warehouses to ensure accuracy.
- Assisted in developing strategies for improving efficiency within the shipping department.
- Assisted in developing strategies for improving efficiency within the shipping department.
Education
High School Diploma -
Herbert Taft High School
Skills
- Shipping & Logistics Management
- Operational Leadership
- Team Supervision
- Performance Management
- Staff management
- Labor Planning
- Safety & OSHA Compliance
- Forklift Operations
- Inventory Control
- ERP/WMS Systems
- Continuous Improvement
- Performance assessment
Certification
- OSHA Certified
- Forklift Certified
- Safety Team Member
Timeline
Business Contact
JB Cole Logistics
10.2024 - Current
Operational / Shipping Supervisor
Mauser Packaging Solutions
01.2011 - 10.2024
High School Diploma -
Herbert Taft High School