Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dwight Price

Pine Bluff,AR

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

21
21
years of professional experience

Work History

Service Technician

AMAZON/CBRE
12.2021 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Checked, repaired and repacked survival equipment to meet specifications.

Lead Maintenance Technician

TYSON FOODS
02.2003 - 04.2021
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Generated and completed work orders for repairs, maintenance and component replacement.
  • Supervised technicians and assigned responsibilities.
  • Conducted mechanical and electrical maintenance of factory equipment.
  • Repaired and maintained both 3-phase and single-phase motors.
  • Repaired and installed electrical wiring for light fixtures, power outlets and [Type] system.
  • Maintained air conditioning systems by repairing malfunctioning systems and changing air intake filters.
  • Adhered to established policies and standards to safely complete projects.
  • Used arc welding, tig welding and plasmas cutting equipment to repair metal structures, components and manufacturing machinery.
  • Provided functional plumbing by repairing leaks, removing drain clogs and lubricating parts.
  • Achieved advanced training on machine handling and cleaning, safety and heavy equipment utilization procedures.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Operated varied hand and power tools to complete repairs.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Inspected and maintained equipment to keep items in top working condition.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety protocols to minimize workplace accidents.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Installed new locks, door handles, and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Education

No Degree - Business

University of Arkansas At Pine Bluff
Pine Bluff, AR

High School Diploma -

Pine Bluff High School
Pine Bluff, AR
05.1995

Skills

  • Hole Patching
  • Diagnosis and Troubleshooting
  • Customer Relationship Management
  • Corrective Actions
  • Verbal and Written Communication
  • Testing and Analysis
  • Documentation
  • Professional and Courteous
  • Technical Document Reading
  • Centrifugal Fans
  • Equipment Inspection
  • Plumbing
  • Hand Tool Knowledge
  • Maintenance and Repair
  • Safety Procedures Adherence
  • Issue and Problem Resolution
  • Equipment Demonstration
  • Work with Minimal Supervision
  • Complex Repair Planning
  • System Layouts
  • Preventive Maintenance
  • Operating Test Equipment
  • HVAC and Refrigeration Systems
  • Power Tool Proficiency
  • HVAC Systems
  • Fastener Application
  • Warranty Repair
  • Setup and Installation
  • Replacing Parts
  • Installation and Repair
  • Inventory Management
  • Expertise in Installations
  • Inspecting Machinery
  • Drywalling
  • Reading Comprehension
  • Heavy Lifting
  • Valid Driver's License
  • Low and High Voltage
  • Diagnosing Malfunctions
  • AC and Heating
  • Attention to Detail
  • Mechanical Aptitude
  • Troubleshooting Abilities

Timeline

Service Technician

AMAZON/CBRE
12.2021 - Current

Lead Maintenance Technician

TYSON FOODS
02.2003 - 04.2021

No Degree - Business

University of Arkansas At Pine Bluff

High School Diploma -

Pine Bluff High School

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Dwight Price