DeAngelo Wilson
Baytown,TX
Summary
Accomplished Regional Manager with a proven track record at Carlsen Mooring, specializing in operational management and strategic planning. Excelled in staff development and performance management, driving efficiency and fostering a culture of continuous improvement. Achieved significant enhancements in customer satisfaction and operational standards, leveraging industry expertise and negotiation skills for sustained growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Manager of Line Handling Operations
Carlsen Mooring
09.2022 - 07.2024
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for 4 port locations (Houston, Port Author, Corpus Christi, and Jacksonville, FL).
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Promoted culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Operations Manager
Carlsen Mooring & Launch
10.2009 - 09.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain secure working environment, reducing workplace accidents significantly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Devised processes to boost long-term business success and increase profit levels.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Title Specialist
Biehl and Company
07.2014 - 08.2020
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Oversaw quality assurance efforts, conducting regular audits of completed work to maintain high standards of accuracy and professionalism across the team.
- Expedited title application approvals by accurately preparing all necessary documentation for submission to appropriate agencies.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Provided expert guidance on complex title matters, serving as a reliable resource for colleagues and clients alike.
Foreman
Jax Mooring
10.2004 - 07.2009
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Inspected completed work to verify quality standards and compliance with criteria.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
- Championed company values through consistent modeling of ethical behavior and adherence to corporate policies.
- Developed and implemented new procedures to increase productivity and constructiveness.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
- Trained workers in proper methods, equipment operation, and safety procedures.
Education
Diploma - General Education
FCCJ
Jacksonville, Fl06.2003
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Operational management
- Goals and performance
Accomplishments
- Supervised team of 50+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Saved the company $150,000 over 5 years by implementing a successful productivity improvement plan.
- Documented and resolved 120day delinquent accounts which led to collection of over $250,000 in 45days.
Certification
- Basic Plus Safety Certification- ISTC
- Management Incubator- Rice University
- Safety Management - Signet
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Manager of Line Handling Operations
Carlsen Mooring
09.2022 - 07.2024
Title Specialist
Biehl and Company
07.2014 - 08.2020
Operations Manager
Carlsen Mooring & Launch
10.2009 - 09.2022
Foreman
Jax Mooring
10.2004 - 07.2009
Diploma - General Education
FCCJ
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