Dwon Kelly

Dynamic and results-driven professional with extensive experience in sales, client relationship management, education, and coaching. Proven track record of developing and executing strategic plans to achieve goals, fostering team growth, and promoting community engagement. Effective prioritization and management of multiple projects instrumental in success in fast-paced environments. Committed to driving success and excellence in all endeavors. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing a solid history of success in boosting program operations efficiency, conversion rates, and performance. Well-versed in both online and traditional marketing approaches. Innovative marketing leader with 10+ years of experience delivering exceptional marketing campaigns, content, and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive, and decisive leader. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Supervised team of 15 staff members.

• General Mills, Geneva, IL, 01/01/24, present, Production Technician – Fruit Department (Kitchen), Operate and monitor kitchen production equipment to ensure efficiency and consistency in fruit processing., Follow precise recipes and production guidelines to maintain high product quality and consistency., Perform quality checks on ingredients, mixtures, and finished products to meet company standards., Maintain strict adherence to food safety regulations, including HACCP and GMP protocols., Assist in troubleshooting and resolving mechanical or process-related issues to minimize downtime., Coordinate with warehouse and supply teams to manage ingredient inventory and prevent shortages., Keep production areas clean and sanitized, ensuring compliance with hygiene and safety standards., Work collaboratively with cross-functional teams to meet daily production goals., Food Safety, HACCP, Serv Safe Training, OSHA Safety Training
• Crawford Broadcasting Companies, Chicago, IL, 01/01/13, 12/31/23, Account Executive, Managed and expanded a diverse client portfolio, consistently achieving sales targets through strategic account management and business development., Spearheaded the sales of commercial airtime, effectively pitching and negotiating with clients to secure lucrative deals., Developed and maintained strong relationships with new and existing clients, ensuring a high level of satisfaction and loyalty., Conducted market research and analysis to identify potential clients and stay ahead of industry trends., Collaborated with clients to design and implement customized advertising campaigns that aligned with their business objectives and budget., Coordinated with the production team to ensure timely and accurate execution of clients' advertising campaigns.
• LA Fitness, Chicago, IL, 01/01/10, 12/31/12, Personal Training Director/General Sales Manager, Directed a team of personal trainers, ensuring high service quality and client goal achievement., Managed sales operations, consistently meeting and exceeding performance targets., Spearheaded the personal training department, overseeing all aspects of training programs and client services., Developed and executed sales strategies to promote personal training services, significantly boosting revenue and client base., Managed and mentored a diverse team of personal trainers, enhancing their skills and performance through regular training and feedback.
• Bateast Insurance, Inc., Broadview, IL, 01/01/08, 12/31/10, Sales Representative/Customer Service Representative, Drove new client acquisition and facilitated policy implementation, enhancing company visibility and growth., Monitored and evaluated team performance, providing feedback and guidance for continuous improvement.
• Global Employment Solutions, Chicago, IL, 01/01/06, 12/31/08, Customer Service Lead Supervisor, Led and supervised a dynamic customer service team, ensuring high-quality service delivery and client satisfaction., Managed day-to-day operations, coordinating workflow and resource allocation to optimize efficiency., Developed and implemented effective customer service protocols and performance standards., Conducted regular training sessions for staff to enhance service skills and product knowledge.

• Bucked up
• 1st Phorm