Summary
Overview
Work History
Education
Skills
Timeline
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Dwonne Neal

Cincinnati,OH

Summary

Dynamic professional with a proven track record at Wayfair, excelling in team leadership and operational efficiency. Recognized for enhancing productivity through streamlined processes and effective training programs. Strong communicator and problem-solver, committed to fostering collaboration and maintaining high service standards. Adaptable and dependable, with a keen attention to detail.

Overview

9
9
years of professional experience

Work History

Lead

QPC
12.2021 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Supervisor

Wayfair
10.2016 - 12.2021
  • Oversaw daily operations, ensuring efficiency and adherence to safety protocols.
  • Trained and mentored team members on best practices and operational procedures.
  • Streamlined workflow processes, resulting in improved productivity and reduced downtime.
  • Conducted performance evaluations, providing constructive feedback to enhance team capabilities.
  • Implemented quality control measures to maintain high standards of service delivery.
  • Coordinated inventory management, optimizing stock levels and minimizing waste.
  • Developed training programs focused on skill enhancement and safety compliance.
  • Led team meetings to communicate objectives, address challenges, and foster collaboration.

Education

GED - GED

Cincinnati State Technical College
Cincinnati, OH
03-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

Lead

QPC
12.2021 - 08.2025

Supervisor

Wayfair
10.2016 - 12.2021

GED - GED

Cincinnati State Technical College
Dwonne Neal