Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dwunsha Watts

Virginia Beach

Summary

To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience.

Known for fostering teamwork and adapting to evolving requirements, consistently delivering reliable results. Skills include data integrity, regulatory adherence, and process optimization, valued for reliability and flexibility in dynamic environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Medical Records

MFA Princess anne health and rehab
12.2019 - Current
  • Understand the admissions process including policy, procedures, assessments & paperwork requirements
  • Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Facilitated interdepartmental cooperation, fostering a collaborative environment to improve overall hospital operations.
  • Support the facility's PR to generate a positive image & encourage word-of-mouth referrals
  • Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes
  • Communicate special needs of new admissions to staff to ensure a smooth transition
  • Provide appointments for facility presentations and on-site tours

Administrative Assistant/HR Assistant

Princess Anne Health & Rehabilitation Center
12.2017 - 12.2019
  • Provides administrative support to ensure efficient operation of office.
  • Answers phone calls, schedules meetings and supports visitors.
  • Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
  • Exhibits polite and professional communication via phone, e-mail, and mail.
  • Supports team by performing tasks related to organization and strong communication.
  • Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
  • Contributes to team effort by accomplishing related results as needed.

Scheduler/Administrative Assistant

Atlantic Shores Retirement Community
10.2014 - 12.2017
  • Help in the process of hiring and training both new and existing employees
  • Develop work schedules and allocate employees to different duties and/or shifts
  • Prepare and submit reports that have to do with employee operations
  • Take responsibility for leave requests from employees and general work time-keeping (scheduling)
  • Work with the payroll unit to ensure appropriate employee settlement
  • Work closely with recruiting agencies to fill any existing vacancy in an appropriate way.

CNA/Scheduler

Riverside Hospital
01.2014 - 12.2014
  • Responsibilities/Duties: Taking vital signs, Help with some medical procedures, Assist patients entering or leaving their beds, Assist patients walking, Tidy patient's rooms, Make beds, Deliver messages, Monitoring patients and reporting changes, Collecting samples for testing, Provide patient hygiene, Feeding patients, Monitoring food and liquid input/output.

CNA

Med Staffing/ cozy home care
05.2009 - 10.2014
  • Responsibilities/Duties: Taking vital signs, Help with some medical procedures, Assist patients entering or leaving their beds, Assist patients walking, Tidy patient's rooms, Make beds, Deliver messages, Monitoring patients and reporting changes, Collecting samples for testing, Provide patient hygiene, Feeding patients, Monitoring food and liquid input/output.
  • Manager: Laura Herrington
  • 757-333-1560
  • Becky's Hallmark

Sales Associate

Hallmark
04.2008 - 10.2014
  • Responsibilities/Duties: I am required greet upon arrival to the store, assist customers with their shopping experience, running cash register, stock and price item open and close store, prepare paperwork, prepare deposit, make bank trip, straighten and keep store clean.
  • Manager: Vanessa Viveros
  • Chuck E. Cheese

Education

Bachelor's degree - Healthcare Administration

Norfolk State University
Norfolk, VA
12-2027

Associate of Applied Science - Nursing

Tidewater Community College
Norfolk, VA

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New Horizon Regional Education Center
Hampton, VA
05.2025

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Nansemond River High School
Suffolk, VA
06.2007

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Green Run High School
Virginia Beach, VA
01.2004

Skills

  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Time management
  • Problem-solving
  • Epic
  • EMR
  • Medical management
  • Medical terminology
  • Allscripts
  • Medical Scheduling
  • Insurance Verification
  • Managed Care
  • Patient Care
  • Healthcare compliance
  • Strategic planning
  • Health information systems
  • Records management
  • Department oversight
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Organizational skills

Certification

  • CPR
  • Certified Nursing Assistant (CNA)

Timeline

Director of Medical Records

MFA Princess anne health and rehab
12.2019 - Current

Administrative Assistant/HR Assistant

Princess Anne Health & Rehabilitation Center
12.2017 - 12.2019

Scheduler/Administrative Assistant

Atlantic Shores Retirement Community
10.2014 - 12.2017

CNA/Scheduler

Riverside Hospital
01.2014 - 12.2014

CNA

Med Staffing/ cozy home care
05.2009 - 10.2014

Sales Associate

Hallmark
04.2008 - 10.2014

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New Horizon Regional Education Center

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Nansemond River High School

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Green Run High School

Bachelor's degree - Healthcare Administration

Norfolk State University

Associate of Applied Science - Nursing

Tidewater Community College

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Dwunsha Watts