Summary
Overview
Work History
Education
Skills
Timeline
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Dwykerria Davis

Montgomery

Summary

Dynamic professional with experience at Embassy Suites, excelling in welcoming guests and managing hotel recordkeeping. Proven ability to resolve service-related issues and ensure guest satisfaction. Skilled in healthcare procedures and insurance verification, demonstrating strong follow-up skills and a commitment to compliance. Adept at creating positive experiences for clients and families.

Overview

4
4
years of professional experience

Work History

Hotel Front Desk Clerk

Embassy Suites
04.2023 - 05.2025
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees, and payments.
  • Resolved service-related problems and documented actions in system.

Patient Enrollment Associate

CareHarmony
07.2021 - 03.2023
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.

Education

The Bridge Academy
Montgomery, AL
03-2021

Skills

  • Welcoming guests
  • Hotel recordkeeping
  • Concierge service
  • Greeting guests
  • Healthcare
  • Insurance verification
  • HIPAA compliance
  • Follow-up skills

Timeline

Hotel Front Desk Clerk

Embassy Suites
04.2023 - 05.2025

Patient Enrollment Associate

CareHarmony
07.2021 - 03.2023

The Bridge Academy

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