Summary
Overview
Work History
Education
Skills
Certification
Reading and Traveling
Timeline
Hi, I’m

Dwynella Melville

The Bronx,NY
Dwynella Melville

Summary

Energetic Shift Manager for three (3) years, dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Overview

4
years of professional experience
1
Certification

Work History

McDonald's

Department Manager
03.2019 - Current

Job overview

  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Bronx Community College of The City University of New York
The Bronx, NY

Associate of Science from Criminal Justice
06.2025

University Overview

Bronx Adult Learning Center
3450 Tremont Ave, Bronx, NY,10465

High School Diploma
09.2021

University Overview

Skills

  • Company Standards Enforcement
  • Collaborate Cross-Functionally
  • Negotiation and Conflict Resolution
  • Employee Coaching and Mentoring
  • Goals and Performance
  • Directing Team Members
  • Employee Relationships
  • Coaching and Mentoring

Certification

  • CM - Certified Manager Certification
  • Food Handlers Certificate

Reading and Traveling

Reading and Traveling

Love reading Novels and traveling to experience and learn new cultures while meeting amazing new people.

Timeline

Department Manager
McDonald's
03.2019 - Current
Bronx Community College of The City University of New York
Associate of Science from Criminal Justice
Bronx Adult Learning Center
High School Diploma
Dwynella Melville