Summary
Overview
Work History
Education
Skills
Timeline
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David L Yearwood Jr

Bronx,USA

Summary

Dynamic and versatile professional with a solid background in Web Development and Graphic Design, complemented by a comprehensive skill set including expertise in Photoshop, Microsoft Word, IP addresses, DNS, SEO, printing, design, customer service, and various office automation tools. Proven ability to deliver top-notch digital solutions while providing excellent customer service.

Overview

21
21
years of professional experience

Work History

Web Developer

MR Wise Designs
01.2021 - Current
  • Developed and maintained responsive websites, ensuring optimal user experience.
  • Utilized front-end and back-end technologies, including IP configurations, HTML, CSS, and JavaScript.
  • Implemented SEO strategies to enhance online visibility and rankings.
  • Collaborated with cross-functional teams to integrate design and functionality.

Graphic Designer

MR Wise Designs
01.2005 - Current
  • Created visually appealing designs for digital and print materials using Adobe Creative Suite.
  • Developed brand identities and logos aligned with client specifications and target audiences.
  • Coordinated with marketing teams to produce effective promotional materials.
  • Ensured design consistency across various platforms and media.

Customer Service Representative

Co Worx
01.2019 - 01.2021
  • Answered customer's calls and online chats.
  • Performed basic data entry and account maintenance.
  • Delivered exceptional customer service to build customer satisfaction.
  • Provided effective and timely resolutions for a range of customer inquiries.
  • Utilized all resources and tools to troubleshoot and diagnose customers' issues.

IT Computer Engineer

Bronx PC Quick
01.2010 - 01.2018
  • Repaired laptops, desktops and various computer components.
  • Executed daily operations of remote assistance and house call repairs.
  • Responsibilities included problem detection and solving, reinstalling software, hardware and maintaining the company network.
  • Repaired and upgraded hardware for PC systems.
  • Provided technical support to end-users in hardware/software proficiency.
  • Installed and interfaced computer hardware including multimedia hook ups, memory upgrades and video production set ups.

Education

High School Diploma - Business Management

MR Wise Designs
New York, NY
01.2020

Bachelor of Science - Computer Science

Full Sail University
01.2018

Bachelor of Science - Computer Science

Betty Owens
New York, NY
01.2015

Skills

  • Web Development: HTML5, CSS3, JavaScript, Responsive Web Design, Front-End Frameworks, Back-End Development (WordPress)
  • Graphic Design: Critical Thinking, Project Management, Content Development
  • Technical Skills: IP Addresses and DNS Management, SEO Optimization, Microsoft Word, Data Entry, Printing Techniques and Technologies, Office Automation Tools
  • Customer Service: Proven track record in delivering exceptional customer service, Effective communication and problem-solving skills, Strong interpersonal and relationship-building abilities
  • Other Skills: Digital Operator, Automated Office Assistant, Reproduction Assistant

Timeline

Web Developer

MR Wise Designs
01.2021 - Current

Customer Service Representative

Co Worx
01.2019 - 01.2021

IT Computer Engineer

Bronx PC Quick
01.2010 - 01.2018

Graphic Designer

MR Wise Designs
01.2005 - Current

Bachelor of Science - Computer Science

Full Sail University

Bachelor of Science - Computer Science

Betty Owens

High School Diploma - Business Management

MR Wise Designs
David L Yearwood Jr