Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dyala Majed

Dearborn,MI

Summary

Friendly and hardworking high school graduate with strong customer service experience and a passion for helping others. great social skills, being a team player, and staying positive in any situation. Fluent in Arabic and English,

Overview

3
3
years of professional experience

Work History

Animal Shelter Volunteer

Friends For Animals Of Metro Detroit
Dearborn, Michigan
01.2023 - Current
  • Trained new staff members on proper handling techniques for different types of animals.
  • Conducted tours of the facility to demonstrate how the organization cares for its animals.
  • Educated visitors about responsible pet ownership through presentations and conversations at public outreach events.
  • Answered telephone inquiries regarding available pets and other services provided by the shelter.
  • Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
  • Walked animals in assigned area to complete daily enrichment.
  • Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
  • Helped visitors to select and adopt appropriate animals based upon needs and requirements.
  • Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
  • Cleaned kennel and offices areas by mopping, sweeping, and sterilizing equipment.
  • Maintained clean and sanitized animal living spaces daily.

Dealt with animals my whole life, looking to pursue a career in veterinary. Very caring when it comes to animals.

Barista

Misk Coffee Break
Dearborn, MI
11.2024 - 05.2025
  • Assist customers with drink choices
  • Provide a safe and welcoming environment, greeting customers in and out
  • Handle cash
  • Maintain a clean environment
  • Opening and closing shifts
  • Operated cash registers to process customer payments.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • inventory levels of supplies and restocked when necessary.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • preparation of baked goods including muffins, cookies, cakes.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Trained new baristas on company policies
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.

Cashier

Papaya
Dearborn
02.2023 - 10.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • returns and exchanges of merchandise
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately
  • Stocked shelves with merchandise when needed (RETURNS)
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Fordson High School
Dearborn, MI
06-2025

Skills

  • Fast learner
  • Bilingual
  • FLEXIABLE schedule
  • Customer service
  • Team training
  • Compassionate communication
  • Computer skills
  • Organization
  • Cash handling

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Barista

Misk Coffee Break
11.2024 - 05.2025

Cashier

Papaya
02.2023 - 10.2023

Animal Shelter Volunteer

Friends For Animals Of Metro Detroit
01.2023 - Current

High School Diploma -

Fordson High School
Dyala Majed