DYANA THOMAS
Hillsboro,WV
Summary
Creative, career minded sales professional with over 20 years of progressive experience across a broad range of sales, marketing, training and management functions. Proven ability to combine vision, creativity and business acumen with project management and leadership qualities to develop, implement and manage comprehensive sales programs with proven results. Excellent communication and presentation skills with a passion for wine and a deep knowledge of Pacific NorthWest wine regions.
Overview
22
22
years of professional experience
Work History
STEERING COMMITTEE MEMBER
OREGON PINOT CAMP
05.2021 - Current
- Nominated by my peers in the Oregon Wine community to serve on the Oregon Pinot Camp steering committee; I chair the camper selection, marketing and day three subcommittees.
NATIONAL SALES MANAGER
COLENE CLEMENS VINEYARDS
06.2016 - Current
- As a senior leader in a small family business., I wear many hats and help across all functions of our winery from club events to harvest
- My primary role is developing and maintaining a strong distribution network, with strong relationships with buyers, reps and distributor stakeholders
- Developed and implemented effective sales strategies and led nationwide distributor teams to achieve sales targets
- Develop and deliver sales training tailored to each market and sales team
- Advise ownership on pricing and marketing strategy
- Delivered results, taking national sales from $200,000 annually and four years behind vintage to over a million in sales each year and selling out each vintage
REGIONAL SALES MANAGER
IMG LIVE – DIRECTV
05.2014 - 03.2016
- Responsible for delivering weekly and monthly sales goals for DIRECTVs premium partners
- Developed engaging and fun training sessions followed by sales incentives
- Responsible for development and facilitation of comprehensive training programs supporting eight call centers and over 2700 employees
- Involved in every step of the training process from developing job aids, training scripts and online learning modules to facilitating classroom training and executing sales incentives
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
SALES MANAGER
IMG LIVE
03.2013 - 05.2014
- Provided sales training and coaching to 52 Team Leads and 800 Agents in a high-volume call center
- Managed daily, weekly, and monthly sales incentive campaigns promoting DIRECTV’s premium partners and sports packages
- LinkedIn Recommendations: “Dyana is a detail oriented individual who would ensure that Showtime visits to the DIRECTV call center were a success
- From helping me plan my activity to being on the floor the day of my visit, she was able to enthusiastically drive agent participation making for an increase in sales
- Also, her follow-up after my visits were extremely helpful as we could fine tune future visits and call center sales activities.”
- May 20, 2014, Brett Brown was with another company when working with Dyana at IMG Live, LLC “I highly recommend Dyana for a sales, strategic planning, or marketing position
- At DIRECTV, working as a Sales Manager for IMG Live, LLC, she was able to engage our employees in sales initiatives in an enthusiastic and motivating manner
- Her leadership has made a huge impact in our upgrade metrics
- She's professional, reliable and loyal
- Her skills would be a tremendous asset to any company.”
DIRECTOR, SALES and MARKETING
MONTANA SKY NETWORKS, INC
05.2010 - 03.2013
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership to guide operational strategy.
- Monitored and coordinated workflows to optimize resources.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Developed sales and marketing strategies to foster achievement of revenue goals.
INDIRECT ACCOUNT MANAGER
CELLULAR ONE
08.2007 - 05.2010
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed ten indirect accounts to retain existing relationships and grow share of business.
- Mentored, coached and trained business owners and employees on all aspects of the business including: office management, marketing tactics, commission structure, staff development, sales processes and sales behaviors
STORE MANAGER
ALLTEL
03.2005 - 08.2007
- Managed inventory control, cash control, and store opening and closing procedures.
- Responsible for hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
SALES ASSOCIATE
WIRELESS CONNECTION
11.2001 - 03.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
History & Political Science
The University of Montana
Missoula, MTWSEST - Level Two With Honors
Portland2016
Skills
- Coaching and Training
- Sales Strategies
- Revenue Generation
- Sales Leadership
- Territory Expansion
- Social Perceptiveness
- Business Operations Expertise
- Brand Messaging
Timeline
STEERING COMMITTEE MEMBER
OREGON PINOT CAMP
05.2021 - Current
NATIONAL SALES MANAGER
COLENE CLEMENS VINEYARDS
06.2016 - Current
REGIONAL SALES MANAGER
IMG LIVE – DIRECTV
05.2014 - 03.2016
SALES MANAGER
IMG LIVE
03.2013 - 05.2014
DIRECTOR, SALES and MARKETING
MONTANA SKY NETWORKS, INC
05.2010 - 03.2013
INDIRECT ACCOUNT MANAGER
CELLULAR ONE
08.2007 - 05.2010
STORE MANAGER
ALLTEL
03.2005 - 08.2007
SALES ASSOCIATE
WIRELESS CONNECTION
11.2001 - 03.2005
History & Political Science
The University of Montana
WSEST - Level Two With Honors
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