Summary
Overview
Work History
Education
Skills
Timeline
Dyani Rickles

Dyani Rickles

Hopkins,SC

Summary

Dynamic office professional with proven organizational skills and a strong focus on customer service, honed at River Deck Marina. Enhanced office efficiency through effective communication and streamlined document management. Adept at building relationships and supporting financial operations, contributing to a positive work environment and increased customer satisfaction.

Overview

4
4
years of professional experience

Work History

Office Manager's Assistant

Comfort Design
05.2019 - 12.2019
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Office Assistant

River Deck Marina
01.2019 - 04.2019
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Wait Staff Member

Country Omelette
01.2016 - 12.2017
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

GED -

Lugoff Elgin High , Lugoff, SC

Skills

  • Customer service
  • Clear oral/written communication
  • Organizational skills
  • Relationship building

Timeline

Office Manager's Assistant - Comfort Design
05.2019 - 12.2019
Office Assistant - River Deck Marina
01.2019 - 04.2019
Wait Staff Member - Country Omelette
01.2016 - 12.2017
Lugoff Elgin High - GED,

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Dyani Rickles