Danielle Yanik
South Haven,MI
Summary
An experienced professional of 20+ years with supervisory, managerial and training experience at a Nonprofit agency. Possessing outstanding organizational skills, excellent problem solving and interpersonal skills, and a demonstrated capacity to prioritize and complete multiple projects. A highly respected, effective and successful professional member that is tenacious and resourceful with a passion for excellence.
Overview
22
22
years of professional experience
Work History
CCMS Systems Analyst
Illinois Action For Children
02.2012 - 11.2017
- Provide subject matter expert (SME) advice on and/or assist in implementing new processes and organizational changes
- Review and document existing workflows for all policies and procedures in the Child Care Assistance Program (CCAP)
- Develop new CCAP business processes and recommend revised CCAP policies around the Child Care Management System
- Identify solutions to address policy concerns in the new Child Care Management System
- Review and define new system requirements for enhancements and opportunities for applying efficient and effective solutions
- Develop and integrate processes and information to optimize operational efficiencies
- Represent the state of Illinois Child Care Resource and Referral agencies in User Acceptance Testing (UAT), recommending solutions, and testing fixes
Training and Technical Assistance Manager
Illinois Action For Children
02.2012 - 11.2017
- Developed all Child Care Management System Train-the Trainer (T3) materials
- Provided T3 training for all Child Care Resource and Referral agencies across the State of Illinois
- Implement adult learning strategies for new hire training conducted at Illinois Action for Children
- Coordinate with program director on contract deliverables including training for customers, policy updates, new trainings for ad hoc logistics and administrative needs
- Identify performance needs related to changes within the Illinois Department of Human Services (IDHS) and the Child Care Assistance Program (CCAP), performance gaps in staff production and alterations to the business flow of the work within the Family Resources department
- Provide written reports of training activities that outlines effectiveness and identifies areas for improvement
- Analyze departmental reports and collaborate with Quality Assurance to develop processes for ongoing quality reviews of work processed during training as well as follow-up with participants
- Collaborate with the Human Resources department to provide feedback regarding agency specific training that would be relevant to the acclimation of new staff and their continued development
- Develop alternative resources such as webinars, CD ROMS, and PowerPoint presentations focused on Self-Study
Data Coordinator
South Haven Public Schools
11.2017 - Current
- Submit data for the Fall and Spring general collection of South Haven Public School students to the State of Michigan
- Manage the submission of data from the online enrollment system to PowerSchool
- Provide data to the State of Michigan for migrant and special needs students
- Submit end of year data for the Student Information Database collection, Teacher-Student Data Link Collection and MSDS End-of-Year collection
- Assist parents, staff and students in utilizing and accessing data in PowerSchool
Family Resources Supervisor
Illinois Action For Children
11.2005 - 02.2012
- Supervised assigned team to ensure that high quality and professional services are provided to parents and providers. Ensured confidentiality of parent and provider information received and managed by Illinois Action for Children
- Monitored and implemented policies and procedures of the IDHS Child Care Assistance Program, Parent Referral line and other Illinois Action for Children programs
- Implemented quality control measurements for assigned staff to ensure effective, efficient and professional services are provided to parents and providers
- Prepared written reports regarding caseload utilization and team activities such as daily team summaries, weekly, quarterly and yearly reports
Family Resources Coordinator
Illinois Action For Children
10.2002 - 10.2005
- Assisted staff by answering questions and providing direction when a supervisor was not available. Served as a mentor to staff on assigned team to assist in cross training activities and familiarity with the Child Care Assistance Program
Family Resources Specialist
Illinois Action For Children
03.2001 - 09.2002
- Prepared accurate documentation, including IDHS forms, and correspondence related to parent and provider eligibility. Created and maintained complete and accurate documentation on each parent and provider case in assigned caseload. Ensured all computer databases had accurate and up to date information
Education
Master of Science - Health Service Administration
National Louis University
Chicago, IL06.2016
Certificate in Nonprofit Management - Nonprofit Management
North Park University
Chicago, IL10.2008
Bachelor of Arts - Sociology
University of Virginia
Charlottesville, VA12.2000
Skills
- Microsoft Windows
- Microsoft Office
- Expert User MS Word, Excel and PowerPoint
- MS SharePoint
- Trained in Captivate
- Trained in Smartsheet
- Expert User Child Care Management System
- Data Forum Committee member
Timeline
Data Coordinator
South Haven Public Schools
11.2017 - Current
CCMS Systems Analyst
Illinois Action For Children
02.2012 - 11.2017
Training and Technical Assistance Manager
Illinois Action For Children
02.2012 - 11.2017
Family Resources Supervisor
Illinois Action For Children
11.2005 - 02.2012
Family Resources Coordinator
Illinois Action For Children
10.2002 - 10.2005
Family Resources Specialist
Illinois Action For Children
03.2001 - 09.2002
Master of Science - Health Service Administration
National Louis University
Certificate in Nonprofit Management - Nonprofit Management
North Park University
Bachelor of Arts - Sociology
University of Virginia
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