Dyanna Cortes
Modesto,CA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BARISTA
STARBUCKS
01.2022 - Current
- Training
- Sequencing drinks
- Multitasking.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
ORDER ENTRY
GlassFab Tempering Services Inc.
02.2021 - 01.2022
- Efficiency
- Recognized for outstanding performance by consistently achieving high levels of accuracy and efficiency in order entry tasks.
- Strong communication
- Teamwork.
- Streamlined the order entry process, resulting in reduced manual effort and increased data accuracy.
- Reduced errors in order entry by implementing a thorough double-checking system for all received orders.
STORE MANAGER
Little Caesars
12.2016 - 01.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
No Degree - Natural Sciences
Modesto Junior College
Modesto, CA05.2025
High School Diploma -
Central Valley High School
Ceres, CA06.2018
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Active listener
- Team Leadership
- Safe Food Handling
Accomplishments
- Store manager
- Barista Trainer
- 3.8 GPA student
- Took Medical Terminology/Anatomy
- Redesigned coffee menu for improved readability.
Availability
Monday-Sunday : anytime
Volunteer Experience
Sacred Heart Catholic Church, Turlock, CA, 2016, 2017, (209) 634-8578, Catholic Catechism helper
Certification
- Certified [Barista trainer], [Starbucks] - 11/1/2022-currently
- [Partner of the Quarter], [Starbucks] - 07/07/2024
I enjoy going to the gym and/or dancing.
I enjoy being able to feel calm and at peace while taking care of my health. Once I am there I am having fun and feel the adrenaline rush during and after, just makes you feel like you have more energy. overall benefiting results in the long run.
Languages
Spanish
Professional Working
Timeline
BARISTA
STARBUCKS
01.2022 - Current
ORDER ENTRY
GlassFab Tempering Services Inc.
02.2021 - 01.2022
STORE MANAGER
Little Caesars
12.2016 - 01.2021
No Degree - Natural Sciences
Modesto Junior College
High School Diploma -
Central Valley High School