Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Licenses
Timeline
Generic

Dyanne Frazier

Fountain Hills ,AZ

Summary

Accomplished Professional Life Coach and former Allstate Exclusive Agent, I excel in motivational skills and behavior modification, enhancing client satisfaction and engagement. Leveraging self-awareness and work-life balance expertise, I've successfully facilitated transformative change, achieving notable client outcomes. My approach combines strong relationship-building with strategic goal-setting, driving accountability and growth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Professional Life Coach

Self-employeed
03.2024 - Current
  • Boosted client satisfaction by providing tailored coaching sessions focused on individual needs and goals.
  • Facilitated transformational change in clients'' lives by implementing powerful coaching techniques and tools.
  • Enhanced client''s personal and professional growth through comprehensive assessment and goal-setting activities.
  • Implemented strategies to increase client accountability and engagement, leading to more successful outcomes for clients.

Insurance Agent

Shawn Evans Agency
02.2021 - 09.2022
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Managed two separate locations handling 100+ inbound calls per day
  • Managed 5 salespersons and their productivity and accountability on a daily basis

Allstate Exclusive Agent

Allstate Corp Dyanne Frazier Insurance Agency
02.1998 - 02.2020
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Oversaw compliance with regulatory requirements, maintaining company's reputation.
  • Achieved top sales performance by consistently meeting or exceeding growth expectations.
  • Grew agency to 3 times in written premium

Education

GED -

State of Arkansas
Mountain Home, AR
02.1998

Some College (No Degree) - Paramedic

North Arkansas Community College
Harrison Arkansas

Some College (No Degree) - Emergency Medical Technician

North Arkansas Community College
Harrison Arkansas

Skills

  • Self-awareness
  • Motivational Skills
  • Work-Life Balance
  • Behavior Modification

Accomplishments

Multiple Allstate's Inner Circle Elite awards

Numerous Allstate Honor Ring Achievements


Certification

  • Certified Life Coach, The life Coach School - December 2023-current

Licenses

Arkansas Insurance License 1998-Present (in good standing)

Missouri Insurance License, Non Resident, 2010-2023 

Arizona Insurance License, Non Resident, 2022-Present (in good standing)


Timeline

Professional Life Coach

Self-employeed
03.2024 - Current

Insurance Agent

Shawn Evans Agency
02.2021 - 09.2022

Allstate Exclusive Agent

Allstate Corp Dyanne Frazier Insurance Agency
02.1998 - 02.2020

Some College (No Degree) - Paramedic

North Arkansas Community College

Some College (No Degree) - Emergency Medical Technician

North Arkansas Community College

GED -

State of Arkansas

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Dyanne Frazier