Dyantha Bryant
San Francisco,CA
Summary
A counseling professional with proven capability to support and guide residents through daily challenges and personal development. Known for fostering safe and supportive environment while effectively managing conflict and ensuring residents' well-being. Team-oriented, adaptable, and committed to achieving positive outcomes through collaboration and responsive care.
Overview
11
11
years of professional experience
Work History
Residential Counselor
PRC Baker Places
02.2020 - Current
- Provided crisis management during critical incidents within the residential setting, maintaining safety for all residents involved.
- Ensured adherence to facility rules while simultaneously fostering a sense of autonomy and responsibility among clients.
- Participated in ongoing training opportunities to stay current on best practices within mental health counseling field.
- Promoted a safe and supportive environment within the residential facility, monitoring client behavior and intervening when necessary.
- Maintained accurate documentation of client progress, adhering to confidentiality standards set by HIPAA regulations.
- Assisted clients in achieving personal goals, providing guidance on problem-solving strategies and decision-making skills.
Recovery Coach
Crestwood Mental Health Rehabilitation Center
06.2018 - 12.2019
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
Customer Service Coordinator
Oral Roberts College
04.2016 - 10.2017
- Assisted customers with product selection and recommendations based on their needs, contributing to increased sales revenue.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Store Manager
KFC Restaurant
06.2013 - 12.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Skills
- Client Advocacy
- Boundaries Establishment
- First aid and CPR certified
- Microsoft Teams
Timeline
Residential Counselor
PRC Baker Places
02.2020 - Current
Recovery Coach
Crestwood Mental Health Rehabilitation Center
06.2018 - 12.2019
Customer Service Coordinator
Oral Roberts College
04.2016 - 10.2017
Store Manager
KFC Restaurant
06.2013 - 12.2016
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