Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Gerwin Ramirez

Quezon, Nueva Ecija,Philippines

Summary

Detail-oriented professional with a strong background in administrative support, data analysis, SQL, and quality assurance. Skilled in scheduling, email management, and client communication, with proven strengths in time management, problem-solving, and organizational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Content Creator

HitList Production
03.2019 - 05.2022
  • Crafted compelling video content specifically designed for a YouTube, Facebook, Tiktok and Instagram audience, significantly boosting online engagement and channel visibility.
  • Demonstrated proficiency in a suite of video editing tools, including Capcut, Microsoft Clipchamp, and Canva, to deliver high-quality visual content.
  • Continuously adapted video content based on audience feedback and emerging trends to maintain relevance and high viewer retention rates.
  • Collaborated effectively with team members to ideate and produce innovative content ideas, enhancing the creative output of the team.
  • Oversaw end-to-end video production-from concept development to final edit-demonstrating expertise in narrative structure, visual communication, subtitling, and voice-over integration.
  • Increased website traffic through search engine optimization strategies and targeted keyword usage.
  • Implemented targeted keyword research strategies that boosted organic search rankings significantly.

Audit and Billing Team Supervisor

Thera-Care Rehabilitaion Services
06.2022 - Current
  • Claims Processing & EDI Management: Oversee the submission and reconciliation of 2,000+ monthly insurance claims using: Claim MD for electronic data interchange (EDI) and real-time claim tracking, Medisoft for patient billing, ledger management, and CPT/ICD coding accuracy, ReDoc for clinical documentation and therapist productivity reporting.
  • Denial Analysis & Resolution: Lead root-cause analysis of insurance denials, leveraging payer-specific logic and historical data to reduce rejections and accelerate reimbursements.
  • Data Governance: Maintain high data fidelity across billing platforms, ensuring HIPAA compliance and audit readiness through structured documentation and access controls.
  • Manage therapist-patient scheduling across OT, PT, and ST disciplines, balancing clinical availability, patient acuity, and insurance authorization windows. Utilize Excel-based dynamic scheduling matrices and SharePoint-integrated dashboards to forecast therapist utilization and reduce appointment gaps.
  • Develop and maintain KPI dashboards tracking claim turnaround times, denial rates, therapist productivity, and revenue recovery trends. Use Excel Power Query and pivot tables to generate actionable insights for executive leadership and clinic managers.
  • Facilitate real-time communication and task coordination.

Education

Bachelor of Science - Nursing

Far Eastern University
Manila, Philippines

Skills

  • Quality control
  • SQL database management
  • Analytical problem-solving
  • Collaborative teamwork
  • Effective time management
  • Team Supervision
  • Data analysis
  • Documentation and reporting
  • Data analytics
  • Inventory management
  • Continuous improvement
  • Video editing
  • Graphic design
  • Social Media Management
  • Creative content production

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 8 to process high-volume of billing with 98%+ accuracy using QuickBooks and Excel, reducing claim denials and accelerating reimbursements.
  • Streamlined audit workflows by implementing SQL-based reports, cutting turnaround time by 35% while maintaining compliance.
  • Developed Excel dashboards and automated queries to track billing errors, saving 5 hours per week.
  • Collaborated cross-functionally with clinical and admin teams through Microsoft Teams and Outlook, resolving discrepancies quickly.

Certification

  • Passed the Career Civil Service Sub-Professional Examination -83.66%

July 15,1999

San Fernando, Pampanga, Philippines


  • Passed the Career Civil Service Professional Eligibility Examination - 82.19%

Oct. 16, 2005
Wesleyan University,Cabanatuan City, Philippines

Languages

English
Full Professional
Filipino
Native or Bilingual

Timeline

Audit and Billing Team Supervisor

Thera-Care Rehabilitaion Services
06.2022 - Current

Digital Content Creator

HitList Production
03.2019 - 05.2022

Bachelor of Science - Nursing

Far Eastern University