Dyetonion Hubbard
Savannah,GA
Summary
Experienced transportation and warehouse manager with a focus on optimizing delivery operations and logistics. Demonstrates strong problem-solving skills and effective communication to achieve company objectives. Proven track record in leading warehouse initiatives, enhancing safety protocols, and reducing costs. Specializes in logistical coordination and workflow optimization, ensuring efficient night operations.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Night Operations Manager
United Distributors
Savannah, GA
01.2025 - Current
- Night Warehouse Operations Manager manages a team of warehouse area managers and warehouse associates. ensuring that all products is correctly and efficiently stocked and rotated, including managing product availability and receipt, and ensuring the product is available and customer orders are completed each night.
- Night Shift Managers train Area Managers and new associates in the requirements of the job including but not limited to quality control. product knowledge. product rotation, proper picking, Company policies, and procedures and using United's computer systems.
- Successful Night Shift Managers are self-motivated,and communicative and thrive in work environments requiring collaboration, teamwork, interpersonal skills, and managing conflict.
- Responsible for all PM department managers and supervisors, with review/approval responsibility for all operations employees.
- Oversees operational systems and processes while looking for opportunities for improvement or revision.
- Manages day-to-day business of the operations department.
- Works closely with the management team to ensure all operational, administrative, and Compliance functions within the Company are being properly executed in accordance with regulatory-based best practices.
- Direct management team to achieve prescribed objectives, including timely inbound inventory processed and put away, customer orders pulled, packed, and shipped on time.
- Achieve desired hiring and retention staffing levels required to support the forecasted business growth and budget expectations.
- Ensure that all Key Performance Indicators (KPIs) are on target for the operation for safety, cost, quality, inventory accuracy, and capacity.
- Drive continuous improvement to safety. cleanliness, quality, cost, and delivery while growing and expanding capabilities within the warehouse.
- Ability to develop, implement, and share best practices across the shifts.
- Utilize the prescribed performance management process to drive performance excellence.
- Facilitate and lead creating and sustaining a clean and healthy work environment.
- Competencies: Effective Judgment, Plan & Execute, Coaching Relationship Development, Conflict Resolution, Communication, Handles Stress, managing multiple priorities, Problem Solving/ Solution-Oriented Critical Thinking, Collaboration, Flexibility/ Multi-tasking, attract, train, and retain talent.
Shipping/Receiving Supervisor
Quantix
Rincon, GA
04.2024 - 12.2024
- Responsible for safety, productivity, and quality management to the extent that it falls within department control.
- Supervise the activities of workers engaged in receiving, storing and shipping products or materials.
- Recommend equipment upgrades, staffing adjustments, and process modifications to elevate and increase the department(s) success.
- Manages the inter-departmental transport of materials.
- Assists the Director of Purchasing with Carrier contract negotiations.
- Responsible for and oversee department workforce.
- Ensure that quality standards are met in accordance with the established and documented procedures.
- Monitor shipping orders and shipping quantities match picking documents through careful audit of said documents.
- Help establish and meet departmental budgets.
- Meet stated productivity goals and departmental KPI’s.
- Understand and follow the concepts of the Theory of Constraints and Lean Manufacturing.
- Quantix is the leading supply chain services company for the world’s chemical industry. Quantix has provided the world’s largest chemical companies with end-to-end support through a nationwide network, comprehensive suite of services and the highest level of safety, compliance and integrity.
Warehouse Supervisor (Fulfillment Center)
Pacific Cycle
Rincon, GA
03.2022 - 02.2024
- Executes warehouse receiving and shipping operations to meet productivity and service goals.
- Maintains high customer satisfaction levels through excellence in identifying, receiving and ensuring the quality of products and compliance of customer requirements.
- Oversees and monitors product inventory accuracy throughout the warehouse investigates and reconciles inventory discrepancies.
- Achieves established productivity goals through the effective management of assigned staff.
- Identifies and implements process improvement activities to drive performance and warehouse efficiencies.
- Fosters a positive work environment that promotes the company culture.
- Provides timely coaching and feedback to direct reports in areas of standard operating procedures, daily performance and best practices.
- Works collaboratively with Human Resources on company policies, procedures, employee engagement initiatives, performance management and other key personnel matters.
- Assist in interviewing, recruiting, onboarding and training new employees.
- Completes and presents performance evaluations to direct reports.
- Responsible for monitoring and controlling costs associated with warehouse processes and supplies to assist in achieving budgetary goals.
- Maintains high customer satisfaction levels through excellence in identifying, receiving and ensuring the quality of products and compliance with customer requirements.
- Pacific Cycle is an American company with multiple locations that creates original, easy to enjoy, high performing bicycles. The company is known for its innovation where customer service is their top priority with a goal of making cycling part of everyone’s lives.
Operations Manager (Home Delivery Operations)
Daryl Flood Logistics
Hardeeville, SC
06.2021 - 02.2022
- Recruit and develop staff and Independent Contractors.
- Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
- Assist in the development of the plan of annualized equipment, vehicle and staffing needs for budgetary establishment purposes.
- Active involvement in learning and reviewing profit and loss performance ensuring decisions and practices coincide with budgetary goals.
- Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
- Conduct monthly meetings and training sessions designed to inform and improve upon performance of staff members and Independent Contractors.
- Provide for the protection, maintenance, safety, security and custody of company assets.
- Evaluate staff and Independent Contractors performance - expanding, modifying and/or abandoning strategies as necessary based on conclusions reached.
- Establish effective communication and relationships with customers to ensure performance measurements and goals are understood and achieved as well as capitalization of new business opportunities.
- Develop, recommend and manage annual operations budget by working actively in the budget process with the Director of Home Delivery.
- Drive initiatives that contribute to long term excellence.
- Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
- Coordinates, resolves, and responds to issues as they pertain to the Operations Performance.
- Monitor Quality Control Scores and address scores with Independent Contractors, tracking performance improvement.
- Organize and maintain Independent Contractor files, equipment files and required licensing.
- Daryl Flood Logistics (DFL) is an owner driven company with the capabilities of a large warehouse logistics provider. Daryl Flood assists small to mid-sized companies who demand quality logistics services, efficient costs and excellent customer service. Their motto of 'Satisfy the Customer' is behind everything they do.
Transportation Supervisor (Home Delivery Operations)
Wayfair
Port Wentworth, GA
09.2020 - 05.2021
- Managed a team of Transportation Specialists responsible for keeping logs of performance activities.
- Lead in holding regular 1-on-1 and team meetings, and actively engage the entire team in professional development conversations.
- Maintained positive carrier relationships and monitor carrier performance, holding regular meetings with Carrier Managers and offering creative solutions.
- Address performance-based or behavioral issues under Wayfair policy.
- Engage terminal staff with Wayfair-funded team events, posters, flyers, merchandise, and updates.
- Proficient in the full range of company activities and often interact with executive leadership, delivering details for transportation process improvements as well as implementing best practices for operations and employees.
- Developed a strategic view via proper planning, including utilizing metrics to measure and analyze transportation processes and leadership – spearheading cross-functional efforts to improve overall operations.
- Evaluated the individual performance of Transportation Specialists while determining salary increases and/or promotions.
- Wayfair Inc. is an American e-commerce company that sells furniture and home goods. Offers 14 million items from more than 11,000 global suppliers. Wayfair’s revenues exceeded $14 billion in 2020.
Warehouse Supervisor (Home Delivery Operations)
Wayfair
Port Wentworth, GA
11.2019 - 09.2020
- Supervised the functions and work of warehouse workers.
- Delegated and assigned tasks.
- Created team targets and evaluated the work of the staff.
- Oversaw proper shift allocations and ensured efficiency of all warehouse staff.
- Adhered to the compliance of all legal and safety procedures.
- Organized and conducted necessary training activities for the staff and workers.
- Ensured proper functioning and safe operations of all tools and equipment.
- Worked effectively with other managers within the functional team and supported newly hired team members.
- Oversaw operations and personnel in the warehouse.
- Provided standard training to newly hired staff and maintained accurate inventory count.
- Efficiently processed orders in a time-sensitive warehouse environment.
- Recognized as a visionary and creative thinker adept at conceptualizing, defining, and implementing strategic warehouse strategies for shipping/receiving, which generated increased customer satisfaction.
Operations Manager II
FedEx Ground
Birmingham, AL
02.2014 - 10.2019
- Accountable of services to customers concerning logistics, safety, facilities, vehicles, and performance of employees.
- Solved issues relating to dispatch times, implementing route restructures, and improving employee morale while enhancing workgroup productivity.
- Conducted daily presort meetings to review safety, local metrics/KPI’s, error rates, and critical dispatch times.
- Promoted safety awareness at daily team meetings.
- Completed shift reports, productivity reports, and safety reports.
- Oversaw team activities and monitored the flow of packages while establishing priorities as needed.
- Led and coordinated all activities related to hiring, including shifting manpower needs due to volume, communicating time constraints and assignments, and completing supporting operational dock paperwork.
- Reviewed operations, isolated operational inefficiencies, restructured teams and improved overall production and team morale.
- Directed personnel training and other cross-training programs.
- Efficiently implemented contingency procedures to assure that productivity and quality benchmarks were consistently met daily.
- Equipped all handlers with ring scanners to use the Trailer Load scan application.
- Ensured package handlers were using the application to complete work tasks.
- Entered all dispatches and arrivals accurately and promptly.
- Identified and developed new procedures for operations while positioning cost containment, metrics monitoring, and management dashboard tools to uncover efficiency improvements while ensuring the quality of FedEx services.
- Efficiently collaborated with stakeholders, supporting daily operations in simple data-mining and analytic techniques for problems in operations – identifying issues and establishing appropriate measurements to prevent reoccurrence.
- FedEx is connecting people with goods, services, and ideas, creating opportunities, and improving lives. FedEx has annual revenues above $60B with a worldwide workforce of over 225,000 people.
- Operational & Roles: Set up the dock on the ring scanner within the Trainer Scan Load application. Prepared the Trailer Load Condition Report in TMS for each outbound trailer. Expertly audited barcode label placement by each customer.
- Verified trailer position and alignment, ensuring trailer was positioned to allow proper gravity feed during loading.
- Assisted other managers in orchestrating productivity enhancements and improving operations productivity.
- Utilized mobile SWAK to put packages on file and determine if they required additional SWAK processing.
Package Handler
FedEx Ground
Memphis, TN
07.2006 - 02.2014
- Read work orders or received detailed instructions to determine work assignments and material/equipment needs.
- Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, or containers by hand or using trucks, tractors, or other equipment.
- Directed other employees to specific areas that needed attention.
- Trained new employees on safety and loading procedures and proper techniques.
- Communicated with management via 2-way radio to implement directives and keep the freight flowing smoothly.
- Closely supervised the van line and served as the link between management, Package Handlers, and Contractors.
- Duties included: weighting/scanning packages, replacing damaged shipments, processing packages, replacing old bar codes with new bar codes, and typing inappropriate package numbers from bar code into the scanner.
Education
Associate of Science - Nursing
Bessemer State Technical College
Bessemer, AL05.2003
Skills
- Supply Chain Operations
- Quality Control
- Material Management
- Department Coordination
- Incident Documentation
- Strategic Planning
- Delivery Management
- Package Handling
- Employee Coaching
- Training & Development
- Project Management
- Program Supervision
- Administrative Support
- Terminal Management
- Technical Support
Certification
Six Sigma Green Belt Certified (SSGBC)- Certification Number: 28814906
Timeline
Night Operations Manager
United Distributors
01.2025 - Current
Shipping/Receiving Supervisor
Quantix
04.2024 - 12.2024
Warehouse Supervisor (Fulfillment Center)
Pacific Cycle
03.2022 - 02.2024
Operations Manager (Home Delivery Operations)
Daryl Flood Logistics
06.2021 - 02.2022
Transportation Supervisor (Home Delivery Operations)
Wayfair
09.2020 - 05.2021
Warehouse Supervisor (Home Delivery Operations)
Wayfair
11.2019 - 09.2020
Operations Manager II
FedEx Ground
02.2014 - 10.2019
Package Handler
FedEx Ground
07.2006 - 02.2014
Associate of Science - Nursing
Bessemer State Technical College