DYHIA AMRANE
MCIU
Norristown,PA
1
Certification
15
years of professional experience
Hardworking Chemist experienced in conducting lab research on adsorption of textile anionic dyes using raw and treated natural adsorbents. Developed expertise in wet chemistry, chemisorption, and titration methods, while utilizing instrumentation including FTIR, UV-Vis, SME, and XRD. Focused on contributing to team success and organizational growth through adaptability, strong time management, and problem-solving skills.
Work History
Techer Assistant, Personal Care Assistant
3 Years 6 Months- Assisted lead teacher in developing and implementing lesson plans for diverse student needs.
- Facilitated classroom management by supporting student behavior and engagement strategies.
- Collaborated with educators to adapt educational resources for individual learning styles.
- Conducted assessments and documented student progress to inform instructional adjustments.
- Developed strategies to foster positive relationships between students, parents, and staff members.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
Baker,deliver
2 Years 1 Month- Developed and refined recipes to enhance product consistency and flavor.
- Managed customer service operations, including taking orders and resolving complaints.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Followed food safety standards when handling ingredients.
- Prepared dough for a variety of pastries, cakes and breads.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Managed inventory, ensuring quality ingredients were consistently available for production.
Customer Service Representative
4 Months- Educated patients on healthcare services and insurance processes to enhance understanding.
- Collaborated with healthcare teams to streamline communication and improve service delivery.
- Analyzed customer feedback to identify trends and implement process improvements.
- Managed appointment scheduling, ensuring optimal patient flow and satisfaction levels.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Developed informational resources for patients, enhancing accessibility of healthcare information.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
Pastry Chef
10 Months- Developed and executed innovative pastry recipes to enhance menu offerings.
- Managed inventory and sourced high-quality ingredients for optimal flavor profiles.
- Trained and mentored junior staff in pastry techniques and kitchen safety practices.
- Streamlined production processes to improve efficiency and reduce waste in the kitchen.
- Collaborated with clients to create custom dessert orders tailored to specific events.
- Managed approximately 15 incoming calls, emails and faxes per day from customers.'
- Ensured consistent quality control through regular product tasting and adjustments.
- Implemented seasonal menu changes based on market trends and customer feedback.
- Maintained cleanliness and organization of the workspace to adhere to health standards.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Maintained well-organized mise en place to keep work consistent.
Supervisor
3 Months- Managed a team of 10 employees to ensure effective operations.
- Created work schedules and assigned tasks to optimize team workflow
- Conducted cash office operations with full accountability for daily transactions
Cashier
11 Months- Conducted cash office operations with 100% accountability for daily transactions, ensuring accurate financial management
- Took orders and prepared products according to customer specifications, enhancing customer satisfaction
- Restocked shelves with merchandise to maintain inventory levels, unload trucks, and create sale displays
- Created receipts and processed multiple payment methods efficiently, facilitating smooth transactions
Lab Engineer
1 Year 7 Months- Conduct raw material analysis prior to production, ensuring compliance with quality standards
- Initiate production and perform physic-chemical analysis at each production stage to monitor quality
- Evaluate final product quality of powder to confirm adherence to established standards
- Managed operations in an industrial complex focused on detergent manufacturing
- Led laboratory operations, ensuring compliance with safety and quality standards.
- Developed and implemented testing protocols to enhance product reliability and performance.
- Reduced error rates through regular calibration and maintenance of laboratory instruments.
- Analyzed experimental data, providing insights to drive strategic decision-making for product development.
Intern
1 Year 6 Months- Prepared samples and identified materials for analysis
- Analyzed surface parameters in laboratory settings, structural and spectral
- Conducted analyses on collected data and interpret results
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Supported team lead in organizing meetings, facilitating effective communication among stakeholders.
- Analyzed data reports to identify discrepancies, contributing to accuracy in project outcomes.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Intern
4 Months- Supported independent pharmaceutical laboratory testing organization utilized by health professionals
- Conducted various analyses on laboratory samples
- Assisted in project coordination, ensuring timely completion of tasks and effective communication among team members.
- Conducted research and analysis to support strategic initiatives and improve operational efficiency.
- Developed training materials for new interns, enhancing onboarding process and knowledge retention.
Education
Master degree - chemistry specialty physics chemistry
B.S. - Chemistry
High School diploma - experimental science
Skills
Effective communication
Interpersonal skills
Supportive learning environment
Relationship building
Coaching skills
Conflict de-escalation
Student engagement strategies
Positive attitude
Interpersonal skills
Adaptive learning
Flexible scheduling
Flexible work schedule
Certification
Medical representative. 2012
Timeline
Techer Assistant, Personal Care Assistant
MCIU
02.2023 - CurrentRead More
Baker,deliver
Self Employeed
01.2021 - 02.2023Read More
Customer Service Representative
The Results Companies, LLC
11.2019 - 03.2020Read More
Pastry Chef
Self-employeed
01.2019 - 11.2019Read More
Supervisor
Juice Rx
09.2018 - 12.2018Read More
Cashier
Toasty Cheese
09.2017 - 08.2018Read More
Lab Engineer
Groupe Osmose
09.2015 - 04.2017Read More
Intern
CEACL
03.2014 - 09.2015Read More
Intern
Saidal Research and Development Center
02.2012 - 06.2012Read More
Rabah Stombouli
High School diploma from experimental science
Read More
Mouloud Maameri University
B.S. from Chemistry
Read More
Mouloud Maameri University
Master degree from chemistry specialty physics chemistry
Read More