Dyhia Lebkiri

• Resolved customer problems and complaints.
• Developed a thorough understanding of company policies to provide informed assistance to clients as necessary.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

- Provided preventative care and support to student-athletes, including taping, wrapping, and basic rehabilitation techniques

-Assisted with preparation and maintenance of training rooms, medical supplies, and sideline equipment for practices and games

- Mentored and trained first year sports medicine students on first aid, taping methods and safety protocols

- Helped facilitate athlete readiness and recovery while learning foundational skills in sports medicine and athletic care

- Monitored athletes during games and practices to ensure safety and promptly assisted with any immediate care or injury management under the supervision of an athletic trainer