Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dyiamond Jones

Summary

Dedicated and compassionate nursing team member with a proven track record of delivering exceptional patient care. Skilled in addressing diverse patient needs through attentive and empathetic interactions, ensuring a supportive environment for all individuals. Committed to enhancing patient satisfaction, safety, and overall wellness while fostering positive relationships with patients from various backgrounds. Expertise in collaborating with healthcare professionals to promote optimal health outcomes and elevate the standard of care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Med Tech/Caregiver

Sage Point Gardens
12.2022 - Current
  • 1. Provides assistance to residents with all activities of daily living in a manner that is conducive to and supportive of resident and employee safety and infection control practices, and of residents' rights.
  • 2. Perform medication administration with accuracy and correctly document administration of medications. Ordering and inventory of medications as directed.

Csc security

CSC Security Services Corporation
09.2019 - 10.2024
  • Monitoring video surveillance for any unusual activity in locations around the office
  • Performing security procedures such as metal detectors or bag checks
  • Performing routine inspections of specific areas
  • Preventing criminal activity or detaining suspects who they find stealing, damaging property, or performing other crimes
  • Greeting employees or customers
  • Answering and making phone calls

Patient Transport Aide

Delta-t Group
04.2022 - 06.2024
  • Transports patients by the use of wheelchairs and with stretcher/bed transports, ensuring safe handling of patients to prevent falls
  • Transports patients to and from appropriate units or Imaging Modalities within expected time frames, and also ensuring the patient's chart is brought along
  • Maintains regular and open communication with Dispatch/Modality/Unit to notify of receipt of task, changes or delays in transport, and completion of tasks
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Shift Supervisor

Starbucks
07.2019 - 08.2022
  • Serves as an important part of the team performing a combination of our leadership and staff duties related to one or more components of the restaurant while supporting the General Manager with daily restaurant operations. Motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. Answers supervisor's questions on overall work operations and problems. Interact with Customers utilizing selling techniques to ensure optimum customer satisfaction.
  • Instructs, trains, distributes, and balances workload among staff. Maintains a current knowledge of and answers questions on procedures, policies, written instructions, and other directives. Assist and makes recommendation in the scheduling and coverage of personnel. Exemplifies customer service standards.
  • Ensures adequate stock of supplies and working equipment are available to do the work. Report necessary repairs and maintenance requirements according to established policy. Advises to follow instructions received from supervisor and to meet deadlines.
  • Serves as a mentor, trainer and developer of team members observing work in progress, production, adherence to quality and safety standards. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Attempts to resolve employee and customer complaints at lowest level and elevates unresolved complaints to supervisor. Provides input on performance, progress, and disciplinary problems.
  • Reports all violations of safety to immediate supervisor.
  • Performs technical and administrative work in support of the position classification programs and functions.
  • Review personnel requests, determines area of consideration, developing, and issuing vacancy announcements, screening applications to determine completeness and basic eligibility. Supports employee and labor relations programs; performance and matters related to employee conduct. Providing orientation, guidance and/or consultation to employees. Administratively oversee food and beverage management, including inventory, ordering, and budget. Performs computerized functions to process payments. Responsible for meeting targets during shift and for helping their assigned Departments meet their goals. Service crew members process cash, check, and credit card payments using cash registers and digital systems.

High School Internship

St. Charles High School
09.2020 - 05.2021
  • Answer phone calls, greet visitors and provide information to parents and students.
  • Keep records of phone calls and visits.also maintain records of school operations, such as registration and class schedules, bus scheduling and routes, academic transcripts and parent contact information.Using Computer systems and applications, such as Microsoft Word and Excel.

Education

High School Diploma -

St. Charles High School
Waldorf, MD
05.2021

Skills

  • Office administration expertise
  • Efficient data entry
  • Front office operations
  • Team leadership
  • Excel data analysis
  • Document organization
  • Candidate sourcing
  • Medical administrative support
  • Clerical experience
  • Typing
  • Comprehensive care planning
  • Skilled in Microsoft Office tools
  • Organizational skills
  • Supervising Experience
  • Medical receptionist
  • Food Service
  • Workforce scheduling
  • Customer engagement
  • EMR systems
  • Management
  • Phone etiquette
  • Professional development
  • Pricing
  • Profit & Loss
  • Patient support
  • Home health
  • Food safety protocols
  • Guest Services
  • Inventory management
  • Computer skills
  • Microsoft Office Suite
  • POS
  • Guest services
  • CPR certification
  • Sales
  • Primary care
  • Communication skills
  • Medical terminology
  • Human Resources
  • Time management
  • Purchasing

Certification

  • CPR First Aide+ BLS Certification
  • Certified Medication Technician
  • Blood Pathogen Certification

Languages

English
Full Professional

Timeline

Med Tech/Caregiver

Sage Point Gardens
12.2022 - Current

Patient Transport Aide

Delta-t Group
04.2022 - 06.2024

High School Internship

St. Charles High School
09.2020 - 05.2021

Csc security

CSC Security Services Corporation
09.2019 - 10.2024

Shift Supervisor

Starbucks
07.2019 - 08.2022

High School Diploma -

St. Charles High School