Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Dykeba Lecole Rogers

Raleigh,NC
Dykeba Lecole Rogers

Summary

My main objective is to become an asset to the company as the most assertive customer service manager, tax preparation specialist , Live chat specialist, Virtual and LIVE REP, personal organizer . legal assistant,law suit prep as a Pro Se representative , APPELLATE Brief Writer to the 5th Circuit Court of Appeals, Louisiana. I am also an administrative assistant and liaison in corporate matters. I am the perfect candidate for these positions due to my ability to take charge and become a leader in any position or at any given moment where an irate situation may arise. I also have extensive experience in customer relations and would be a positive energy in any ce and on any team. I have a home ce in place that is fully equipped with fax, scan, phone and high speed internet services. I have over 15 years as an at-home - agent in the voluntary and paid agent basis forums. ABOI have always had a passion for the customer service in any field and executive excellence , whether it be voluntary, medical , business related , live chat, person to person . This passion extends to seeing all customers or business partners satisfied and ready to do business in an amicable and cohesive environment .I am a people person and enjoy knowing that my job is done well in an unsupervised setting and yet in unparalleled excellence. I would love to join this ever growing virtual community, business facets and ministry, so that I can pass on my knowledge and experiences through my work ethics to others as a positive experience. Now I am ready to give back and become a part of a wonderful team of highly recognized ministry and team members in the capacity of administrative assistant, as I am confident that I will be a lifelong asset. From 1981 to 1988 , I did very well at helping many over the years am an adamant volunteer at the church facilities daycare. I had duties as a teacher's aid in the Sunday School classes for ages 2-4 years old. I also volunteered with the Sr.Outreach Program on Sunday mornings and some Sunday Evenings. This program is specially designed for any senior who is able or disabled to enjoy activities together such as movies, making homemade bedding , and numerous arts and crafts. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

15
years of professional experience
1
Certification

Work History

Self Employed Outsourced

Remote Administrative Assistant
01.2003 - 01.2014

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Customer Service Agent
01.2001 - 05.2009

Job overview

  • Assisting Clients with issues concerning their reservations
  • Assisting clients with booking and travel
  • Troubleshooting
  • Manager over Customer Satisfaction
  • Uber Driver since November 11,2015
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
  • Entered customer interaction details in sales system to track requests, document problems, and record solutions offered
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances

Purple Heart Volunteer, ALL SEASONS TRAVEL

home Customer Service Agent
11.1998 - 12.2004

Job overview

  • Tax Preparation as Hobby started in 1988
  • Received Certificate from The Tax College in July 2007
  • Preparing Taxes for a total of 26 years Experienced in preparing all taxforms, Experience in the following , 1040A, 1040EZ,1040, Schedule C,
  • Missing w-2 forms, replacement 1099's,Self Employment Taxes are myspecialty.Individual filers , Small business owners filers, and Self
  • Employed filers any other expertise I may need can be quickly reviewedand added to my experience
  • Home -Based
  • Updating Personal Files for Clients who make donations
  • Scheduling Pickups and Drop-O s Updating Donation Information
  • Running Weekly Reports
  • Provided empathetic and amiable communications to callers in stressful situations to support constructive outcomes and satisfactory resolutions
  • Documented calls according to [Type] policies for use in performance measurement and business progress tracking
  • Answered inbound customer queries according to internal policies, meeting concerns and resolving questions

Education

Texas College of Medical And Dental CareersHouston Community College
Houston

Certificate In Tax Preparation from Business Administration Experience, Certifi
03.2009

University Overview

Dean's List of Royal Intermediate and Royal Middle School School, three core subjects 1979-1983Voice Achievement Awards of High School for The Performing and VisualArts 1987,1988

Texas Gulf Coast Ecclesiastical Jurisdiction
Houston, TX

Associate of Arts
05.2019

Texas College of Medical and Dental Careers

EKG Technician Certification
1995

University Overview

Graduate of the Nursing and Geriatric Program of Clinical Studies

Skills

  • Great communication skills, great customer service skills, very
  • Professional, provides 100% Excellent Customer Service, Excellent
  • Leadership skills, hard worker, and a “go getter” I have over 15 years
  • Experience in a work at home environment I also have a home office
  • Internet , fax, copier, printer , and laptop services at my fingertips I
  • Work well in an unsupervised and as well as a supervised setting I am
  • The best candidate for this position as I am motivated , dedicated and can
  • Start ASAP I am also an excellent in tax preparation as I can perform
  • Excellent at home in an unsupervised setting, excellent unsupervised setting
  • Job
  • Skills and Experiences
  • Word DOC
  • Microsoft Operating System
  • Chrome OS
  • DocuSign
  • Email Inserts and Attachments
  • Graphic Design
  • Commercial Promotion
  • Facebook Marketing
  • PDF,PNG,JPRG Transfer
  • Fax To Email
  • Scanning Documents to files
  • In person Court Representative as a Pro Se Litigant in the county, court , the Texas District Court and federal court system, 5th Circuit Document filing VIA mail
  • Federal Rules of Civil Procedures
  • Pro Se Experience ( 10 years litigant)
  • Original Petition in county, federal and Fifth Circuit, Plaintiff
  • Answer to Original Petition Motion to Answer, Motion to Recuse,
  • Motion for Deposition, Motion for Release of Sealed Documents
  • Motion for Change of Venue, Motion to move FRAP , Motion for
  • Extension of Time, Motion to move to the Fifth Circuit Court of
  • Appeals Texas Rules of Civil Procedure, Federal Rules of Procedure
  • Fifth Circuit Filing Rules amd Procedures, Filing Procedures and
  • Documentation Binding Motion to File Out of Time, Rules of
  • Motion against a governmental entity, waiving governmental
  • Immunity, judiciary prejudice
  • Sales Plan Implementation
  • Records Management Systems

Certification

The Tax College

Additional Information

  • Evangelist Dykeba Rogers is a native of Brookshire, Texas who later moved toHouston, Texas in 1986. Who has just recently moved to Raleigh, NC. On August14, 1991 Evangelist Rogers married Bro. Floyd T. Rogers Sr. (now deceased). Sheremained in Houston with her 6 beautiful children and one grandchild.Evangelist Rogers was a member of The Grant Memorial Church of God In Christ, since 1980 where the pastor is Supt. Albert. J. Jackson Jr. She obtained herMissionary licensure from The Department of Women of the auspices ofSupervisor Terrye F. Baker . Texas Gulf Coast Ecclesiastical Jurisdiction.Evangelist Rogers was the Chaplain of the Womens' Counsel , Chaplain of theSeeney District and was responsible for The Marketing/PublicRelations/Photography of the Texas Gulf Coast Department of Women. She is ananointed intercessor, a motivational speaker, a church organist, a poet, a writerand a Sunday School Teacher. Evangelist Rogers is in the process of launchingher own cooking seasoning blend and BBQ sauces.Evangelist Rogers has been blessed to host from India, Pakistan, South and Middle Africa,Brazil , London, and Canada VIA her virtual platform on Facebook, Twitter, Instagram andTik Tok. Her platform has just recently expanded , on August 4, 2021 , into the team ofworld renown Pneumatologist Presiding Bishop Corletta J. Vaughn , where EvangelistRogers serves on Bishop Vaughns' Camp Meeting Team who travels the country hostingclasses and Holy Spirit filled day and night services. Earlier this year , Evangelist Rogersalso also hosted those in the Supervisory positions , the Bishop wives , and notably theBishops' Prayer Conference where the Father of the General Board Bishop LawrenceWooten of the Church of God in Christ and the Presiding Bishop of the United Churches ofGod in Christ The Bishop Aaron B Lackey were special guests who joined in the time ofprayer. An unprecedented move and as a groundbreaking of all rea rmation barriersEvangelist Rogers Hosted 4 Apostles from 4 di erent rea rmations, highlighting herSpecial Guest ,the honorable General and Chief Apostle, Presiding Bishop Corletta J.Vaughn of Detroit , Michigan as her esteemed guest alongside three illustrious apostles.Apostle Latonia Moore, Apostle S R English, and Apostle Joeanne Curry.Evangelist Rogers has been the guest speaker on The International Department of WomenGrief Recovery Line of the Church of God in Christ , where Mother Rosetta Watts is thepresident. Evangelist Rogers has also had the opportunity to speak for the InternationalDepartment of Evangelism on The LIT line the Church of God in Christ. She has also servedin numerous speaking capacities in a host of apostolic and non denominational platformsas well. Evangelist Rogers is particularly noted for breaking the barriers of rea rmationseparatism and closing general walls of religious division.The Holy Spirit' blessed Evangelist Dykeba Rogers with a powerful ministry, calledUnwavering Faith Prayer Ministries on October 14, 2015.Most importantly, Evangelist Rogers is saved , sanctified , filled with the Holy Ghostand is widow, a Mother, grandmother, an intercessor, a fervent prayer warrior, ateacher, a preacher , a praise and worship leader, and an anointed woman of God, whois concerned about the growth of the church & catapulting today's church withteaching sound doctrine, preaching the unadulterated gospel and is honored to liveholy and separated life , as she holds great compassion, in her heart for the people ofGod.

Timeline

Remote Administrative Assistant

Self Employed Outsourced
01.2003 - 01.2014

Customer Service Agent

01.2001 - 05.2009

home Customer Service Agent

Purple Heart Volunteer, ALL SEASONS TRAVEL
11.1998 - 12.2004

Texas College of Medical And Dental CareersHouston Community College

Certificate In Tax Preparation from Business Administration Experience, Certifi

Texas Gulf Coast Ecclesiastical Jurisdiction

Associate of Arts

Texas College of Medical and Dental Careers

EKG Technician Certification
Dykeba Lecole Rogers