Summary
Overview
Work History
Education
Skills
Timeline
Dyketa Brown

Dyketa Brown

Warner Robins,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.

Overview

16
16
years of professional experience

Work History

Academy Manager

Walmart
02.2021 - Current
  • Championed technology integration in classrooms, expanding access to digital resources that supported diverse learner needs across content areas.
  • Fostered a culture of excellence by setting high expectations for students, faculty, and staff members alike.
  • Guided strategic planning initiatives to align with institutional goals and drive continuous improvement throughout the organization.
  • Managed budgetary responsibilities to ensure optimal resource allocation and financial stability of the Academy.

Assistant Manager

Burger King
10.2008 - 12.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Medical Office Specialist - Medical Insurance Billing

Central Georgia Technical College, Macon, GA
05.2008

Skills

  • Mentoring abilities
  • Training delivery
  • Staff recruitment
  • Strong Work Ethic
  • Attention to Detail
  • Punctual and Dependable
  • Decision-Making
  • Relationship Building
  • Flexible Schedule
  • Documentation skills
  • Technical Troubleshooting
  • Work Prioritization
  • Public Speaking
  • Staff Supervision
  • Inventory Management
  • Project Management
  • Content Development
  • Staff Development
  • Policy Implementation
  • Technology Integration
  • Presentation Skills
  • Health Code Compliance
  • Performance Evaluations
  • Disciplinary Actions
  • Budget Preparation
  • Recordkeeping abilities
  • Program Planning
  • Policies and Procedures Enforcement
  • Remote Learning
  • Instructor Training
  • Budget Administration

Timeline

Academy Manager - Walmart
02.2021 - Current
Assistant Manager - Burger King
10.2008 - 12.2020
Central Georgia Technical College - Medical Office Specialist, Medical Insurance Billing

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Dyketa Brown