Dylan Aiken
Wichita ,KS
Summary
Flooring Installer well-versed in installing epoxy flooring products. Bringing excellent attention to detail and eye for quality.
Meticulous Artistic worker, skilled in using best practices when working with epoxy and other flooring solutions. Demonstrated success in meeting client needs.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Motivated, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Flooring Installer
Seal Pro
05.2024 - 10.2024
- Created polished concrete, overlays, and epoxy flooring in residential and commercial settings
- Measured flooring, calculated materials to fit the dimensions of each room.
- Worked with a variety of tools including grinders, hammers, drills, screwdrivers.
- Removed old flooring materials such as carpets or tiles when necessary.
- Inspected rooms for any obstacles that could interfere with installation process.
- Checked finished installations for accuracy and quality assurance purposes.
- Provided advice on which type of flooring would best suit customer's needs.
- Maintained clean work areas throughout project duration.
- Assisted in loading and unloading trucks with supplies needed for job sites.
- Organized supplies into appropriate containers prior to beginning projects.
- Followed safety protocols while operating power tools or hazardous materials.
- Communicated effectively with clients regarding progress updates and potential issues.
- Resolved customer complaints related to flooring installations promptly.
- Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
- Evaluated work areas before planning flooring layout for different projects.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
- Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
- Removed excess cement and flooring materials to form tight joints and attractive finishes.
- Protected surfaces from avoidable damages by using correct forming, bracing, preparation, and finishing techniques.
- Performed minor repairs to existing floors before installation process began.
- Properly disposed of any waste/debris
- Prepared surfaces for installation by cleaning and leveling them.
Senior Game Advisor
GameStop
07.2022 - 05.2024
- Provided customer service and technical support to customers on gaming-related inquiries.
- Assisted with the setup of game consoles and troubleshooting of hardware and software issues.
- Maintained an up-to-date knowledge of all gaming products, services, and promotions.
- Demonstrated strong communication skills while interacting with customers in person or via phone calls.
- Performed regular maintenance tasks such as cleaning gaming equipment and checking cords for proper functioning.
- Created an engaging environment by providing product demonstrations and educating customers about new releases.
- Assisted in merchandising activities such as stocking shelves, setting up displays, and rotating inventory items.
- Resolved customer complaints promptly and professionally.
- Developed strategies to increase sales of games and other related merchandise.
- Managed daily operations including opening and closing procedures, cash handling, restocking inventory.
- Ensured compliance with safety regulations at all times during store operations.
- Collaborated with management team members to develop promotional campaigns that drive sales growth.
- Maintained accurate records of customer transactions using POS systems or other tracking software.
- Analyzed sales data regularly to identify trends in customer buying patterns and preferences.
- Participated in weekly staff meetings to discuss current projects and initiatives.
- Evaluated incoming shipments for damages and discrepancies prior to accepting delivery from vendors.
- Trained new employees on company policies and procedures related to gaming products and services.
- Provided guidance to junior staff members regarding best practices when working with customers.
- Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
- Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
- Vacuumed and mopped floors and wiped counters to maintain sanitary environment in guest area.
- Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
- Replenished supply of in-demand games, accessories and systems on shelves daily.
- Counted money in registers after final shifts and reported on daily earnings to managers.
- Assisted store managers in supervising professionals and overseeing daily operations to maintain productive work environment.
- Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
- Assigned closing duties to professionals to prepare store for closing, locked doors, and armed store alarm system.
- Met delivery drivers to receive merchandise shipments and assist with unloading and adding new arrivals to inventory database.
- Employed company-endorsed sales techniques to increase store sales across games, accessories, and complete systems.
- Met strict deadlines for on-schedule game delivery by leveraging time management, team leadership and task prioritization skills.
Food Service Worker
Cinnabon
01.2020 - 01.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Properly stored all leftover food items after each shift.
- Utilized point-of-sale systems for taking orders from customers.
- Assisted with unloading deliveries from suppliers into storage areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Monitored inventory to keep adequate stock of food items and supplies.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Prepared workstations with ingredients and tools to increase efficiency.
Education
South High
Wichita, KS07.2018
Skills
- Quality-conscious
- Safety protocol knowledge
- Excellent work ethic
- Professional time management
- Attention to detail
- Artistic perfectionist
- Healthy work environment
- Reliable and consistent
- Materials Handling
Timeline
Flooring Installer
Seal Pro
05.2024 - 10.2024
Senior Game Advisor
GameStop
07.2022 - 05.2024
Food Service Worker
Cinnabon
01.2020 - 01.2022
South High
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