Dylan Altemara
Elizabeth,USA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Student Success Coach
Community College of Beaver County
12.2024 - Current
- Collaborates with members of the Enrollment Management Department and other functional areas of the college to ensure recruitment and retention metrics are met
- Schedule and chair meetings with external partners and stakeholders to promote educational and workforce development initiatives
- Analyzed student academic records to assess educational and career goals.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
Campaign Manager
Angela Girol for PA HD 39th
12.2023 - 04.2024
- Oversaw all aspects of the 2024 run for Angela Girol for PA HD 39
- Conducted outreach and scheduled visits with critical labor and community organizations
- Established effective communication channels among cross-functional teams, whose seamless collaboration was instrumental in the successful development of the campaign.
- Developed policy positions and wrote public statements outlining stances.
- Planned and executed events with public and private donors, a testament to our team's ability to deliver and our audience's support.
- Negotiated vendor contracts and managed relationships with utmost care, ensuring the security and confidence of our stakeholders.
- Built political coalitions to enhance the message.
- Followed applicable campaign finance filing requirements.
Training Coordinator
Parent Education & Advocacy Leadership (PEAL) Center
01.2023 - 01.2024
- Administered process for all requests for special education and other disability-related training for parents, youths, and professionals through the Commonwealth
- Coordinated AV services and other accommodations to ensure accessibility for all training participants
- Design and distribute training and promotional materials across various platforms.
- Audit and enter backend data collection and entry for continued grant funding
- Used Salesforce to design and track training metrics for quarterly reporting.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
Contact Representative
Internal Revenue Service
11.2021 - 01.2023
- Worked within a team environment which provided high-quality assistance to the American taxpayers
- Conducted case referrals to other IRS offices for problems related to ID Theft, Tax Advocate, and Tax Law
- Document all actions and steps taken in IRS-approved databases and maintain strict confidentiality.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Increased efficiency and team productivity by promoting operational best practices, including system efficiencies, which led to improved data.
- Calculated correct taxes, updated accounts, and maintained detailed, reliable records for federal tax management systems.
- Proactively identified potential areas of improvement within the contact center's operations, demonstrating initiative and leadership in enhancing customer experiences.
OVR Employment Specialist / Job Coach (Per Diem)
Westmoreland Intermediate Unit
01.2019 - 06.2019
- Received OVR referrals from the school district and or another community partner.
- Conducted skills assessment for work readiness and documented findings
- Assisted student(s) with resume building, interviewing, and self-advocacy skills.
- Provided supported consultation and assistance to assigned caseloads in the field.
- Processed and reconciled OVR student contracts to ensure payment and IU reimbursement.
- Advocated for recommendations for promotions or raises, increasing OVR hiring by 65%.
- Established strong relationships with local employers to match students with suitable job opportunities.
Special Education / Pupil Services Secretary
Mars Area School District
08.2018 - 06.2019
- Maintained electronic filing systems and categorized documents.
- Ordered all department testing protocols, materials, and technology, followed by reconciling expense accounts
- Used solutions such as Profsoft, Skyward, IEP Writer, and ACCESS billing to store special education data
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Improved office workflow by redesigning document submission process.
Clerical Assistant to the Assistant Superintendent
Diocese of Pittsburgh
01.2017 - 05.2017
- Provided confidential support to the Assistant Superintendent for Curriculum, Instruction, and Assessment
- Processed all applicable state and federal clearances.
- Managed all PERMS submissions and filed updates with PDE for all staff Instructional II and administrative endorsements
- Utilized NPIS system for purchasing using ACT 89 grant funding totaling $2,500,000
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Middle School Secretary
South Allegheny School District
04.2015 - 12.2016
- Assisted building and district administration with confidential and general administrative tasks
- Developed and edited building and district-wide policies for the district's policy manual
- Communicated with parents, staff, and administration, and served as a custodian of confidential information.
- Enabled better decision-making processes for administrators through diligent record-keeping and generation of detailed reports on attendance trends or disciplinary incidents, thereby contributing significantly to the school's operations.
- Played a crucial role in safeguarding confidential student information by maintaining secure files and adhering to privacy regulations.
- Took charge of managing financial transactions for the school, including processing fees, maintaining accurate records of expenditures, and generating budget reports
- Enhanced communication by managing correspondence, distributing memos, and updating school bulletin boards.
- Streamlined office operations for increased efficiency with organized filing systems and electronic records management.
- Bolstered parent-teacher relationships through effective scheduling of conferences, meetings, and events.
Athletic Work-Study
California University of PA
08.2012 - 12.2015
- Reconciled the payments for the participation list of students for summer camps/clinics
- Processed timesheets for the Department of Athletics and entered corrections for accurate payment
- Recorded all practices, sessions, and games for the women's volleyball team and edited and uploaded them into the approved NCAA database
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Manage social media pages and print promotional materials
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Ed.D. - Leadership and Administration
Point Park University
08.2026
MS - Human Resources
Southern New Hampshire University
12.2022
BA - Sociology
California University of Pennsylvania
05.2017
Skills
- Patience and tolerance
- Collaboration and teamwork
- Networking and relationship building
- Creativity and innovation
- Organizational skills
- Decision-making
- Relationship building
- Analytical thinking
Timeline
Student Success Coach
Community College of Beaver County
12.2024 - Current
Campaign Manager
Angela Girol for PA HD 39th
12.2023 - 04.2024
Training Coordinator
Parent Education & Advocacy Leadership (PEAL) Center
01.2023 - 01.2024
Contact Representative
Internal Revenue Service
11.2021 - 01.2023
OVR Employment Specialist / Job Coach (Per Diem)
Westmoreland Intermediate Unit
01.2019 - 06.2019
Special Education / Pupil Services Secretary
Mars Area School District
08.2018 - 06.2019
Clerical Assistant to the Assistant Superintendent
Diocese of Pittsburgh
01.2017 - 05.2017
Middle School Secretary
South Allegheny School District
04.2015 - 12.2016
Athletic Work-Study
California University of PA
08.2012 - 12.2015
MS - Human Resources
Southern New Hampshire University
BA - Sociology
California University of Pennsylvania
Ed.D. - Leadership and Administration
Point Park University
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