Dylan Anderson
Mason City,IA
Summary
Controls and Automation Technician with 10 years of successful experience in control, electrical and mechanical systems. Recognized consistently for performance excellence and contributions to success in maintenance and engineering fields. Strengths in troubleshooting and installation of control, electrical, and mechanical systems backed by training in Electromechanical Service Technology.
Overview
15
15
years of professional experience
Work History
Systems Integrator
TTI Inc.
04.2021 - Current
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained project requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve customer needs
- Performed internal system acceptance tests to deliver well-tested enhancements and meet customer requirements.
- Enhanced project management skills by defining and presenting system solutions and timelines for customer needs or technical problems.
- Offered input for complex documents to support customer-ready final versions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Electronics Technician
Graham Manufacturing/Masonite Architectural
01.2015 - 04.2021
- Reviewed and interpreted technical documents, including service manuals, specifications, and wiring diagrams
- Responded to problems with production equipment and completed timely repairs
- Skilled in troubleshooting control system malfunctions and creating plans for repair
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs
- Completed proactive maintenance and repair actions to keep equipment operating at peak levels
- Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs
- Educated equipment operators on proper use of equipment
- Evaluated installed electrical equipment and systems to isolate faults and implement corrective actions
- Created solutions to fix bugs in existing applications
- Orchestrated integration and communication of software upgrades
- Kept software licenses and revisions current for all control components
- Identified and resolved equipment malfunctions working with manufacturers or field representatives as necessary to procure replacement parts
- Proved successful working within tight deadlines and fast-paced atmosphere
- Monitored all company inventory to ensure stock levels and databases were updated
- Worked flexible hours; night, weekend, and holiday shifts.
Maintenance Mechanic
Graham Manufacturing
08.2013 - 01.2015
- Reviewed technical documentation to complete equipment maintenance and repair
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
- Performed evaluations and repairs on mechanical and electrical systems and components
- Inspected structures, machinery, and equipment to determine failure and causes for concern
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime
- Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance
- Cleaned and lubricated parts to keep equipment operating at peak performance
- Increased overall lifespan of equipment by following preventative maintenance plans and executing unscheduled repairs.
Phone Representative
Directions Research
05.2013 - 07.2013
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
- Maintained accurate and current customer data with digital information updates
- Adhered to company policies and scripts to consistently achieve survey completions
- Learned and maintained in-depth understanding of survey information.
Debt Collector
IC Systems
02.2009 - 03.2011
- Worked in call center environment handling manual and automatically dialed outbound calls
- Monitored accounts for compliance with established payment plans and flagged those in violation
- Set up drafts and processed immediate payments after conducting thorough research and analysis of account
- Achieved performance goals on consistent basis
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
- Maintained high volume of calls to meet demands of busy group
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Education
Associate of Science - Electromechanical Service Technology
North Iowa Area Community College
Mason City, IA05.2013
High School Diploma -
Mason City High School
Mason City, IA05.2008
Skills
- Control Circuit Troubleshooting
- Mechanical and Electrical Troubleshooting
- System integration
- Several Brands of PLC, VFD, HMI, Sensor, and Safety Device Programming
- Electrical and Control Circuit design
- Electrical Installation and Repair
- Soldering and wiring
- AC/DC Control Circuitry
- Mechanical systems
- Technical Documentation
- Technical Troubleshooting
- Project Management
- Preventive and Reparative Maintenance
- Safety protocols and standards
- Multimeter and Hand Tools
Additional Information - References
- Todd Meyer, Co-Owner/Systems Integrator, TTI Inc, 502 S 15th St, Clear Lake, IA, 50428, (515)571-1652
- Gary Spence, Maintenance Electrician, TruStile Doors, 100 Enterprise Dr, Northwood, IA, 50459, (641)512-4150
- Bob Franken, Industrial Systems Technology Instructor, North Iowa Area Community College, 500 College Dr, Mason City, IA, 50401, (641)425-1834
Timeline
Systems Integrator
TTI Inc.
04.2021 - Current
Electronics Technician
Graham Manufacturing/Masonite Architectural
01.2015 - 04.2021
Maintenance Mechanic
Graham Manufacturing
08.2013 - 01.2015
Phone Representative
Directions Research
05.2013 - 07.2013
Debt Collector
IC Systems
02.2009 - 03.2011
Associate of Science - Electromechanical Service Technology
North Iowa Area Community College
High School Diploma -
Mason City High School
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