Dylan Aronson
Seattle,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative/Lead Dog Handler
Fuzzy Buddys (Dog Day care)
Seattle, WA, WA
01.2022 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained records of each dog's activities, diet, medications administered, vet visits.
- Attended conferences or seminars related to animal behavior or training topics.
- Researched new methods of dog training for continuing education purposes.
- Observed and evaluated canine behavior to identify training needs.
- Conducted group classes teaching basic commands such as sit, stay, come, down, and heel.
- Performed general maintenance tasks around the facility including cleaning kennels and restocking supplies.
- Developed customized programs for individual dogs based on breed, age, temperament, and owner goals.
Security Guard
Axis Events Security
Seattle, WA
05.2022 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Food Service Worker
Potbelly
Seattle, WA
10.2019 - 01.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
GED -
Interagency
Seattle, WA05.2019
Skills
- Product Knowledge
- Sales expertise
- Professional telephone demeanor
- Credit Card Payment Processing
- Customer Relations
- Active Listening
- Complaint Handling
- Research
- Customer consulting
- Schedule Mastery
- Problem-Solving Ability
- Brand Representation
- Reading Comprehension
Timeline
Security Guard
Axis Events Security
05.2022 - 08.2022
Customer Service Representative/Lead Dog Handler
Fuzzy Buddys (Dog Day care)
01.2022 - 01.2023
Food Service Worker
Potbelly
10.2019 - 01.2020
GED -
Interagency
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