Dylan Arrieta
Saginaw
Summary
Dynamic professional with a proven track record in customer service and safety compliance, notably at HIELO ALMIRANTE. Excelled in roles requiring attention to detail, complex problem-solving, and a positive attitude. Achieved significant improvements in safety protocols and customer satisfaction, demonstrating exceptional teamwork and collaboration skills.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Overview
4
4
years of professional experience
Work History
Delivery Driver
GEISHA TRANSPORTATION
02.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained clean and safe vehicle, contributing to positive image of company.
Shift Leader
Golden Chick
02.2024 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Frequently inspected production area to verify proper equipment operation.
Safety Inspector
HIELO ALMIRANTE
11.2020 - 12.2023
- Promoted a culture of safety awareness through ongoing communication and educational initiatives.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge in the field of occupational health and safety.
- Coordinated routine maintenance activities with facilities staff to ensure that all safety equipment remained in optimal working condition.
- Identified areas for improvement during site walkthrough, working closely with site supervisors to address any deficiencies immediately before they escalated into more significant issues.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
- Recognized, documented, and advised on removal of hazards.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Assisted project managers in incorporating safety considerations into project planning from inception to completion stages.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Evaluated the effectiveness of safety equipment, recommending improvements or replacements as necessary.
Human Resources Assistant
HIELO IGLU
11.2020 - 12.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Assisted in creation of training and development programs, addressing skill gaps and promoting career growth.
- Improved employee satisfaction by organizing comprehensive onboarding sessions for new hires.
Education
Associate of Arts - Integrated Management of Quality
SERVICIO NACIONAL DE APRENDIZAJE SENA
Cartagena, Colombia08-2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
- Safe driving
- Complex Problem-solving
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Delivery Driver
GEISHA TRANSPORTATION
02.2024 - Current
Shift Leader
Golden Chick
02.2024 - 12.2024
Safety Inspector
HIELO ALMIRANTE
11.2020 - 12.2023
Human Resources Assistant
HIELO IGLU
11.2020 - 12.2023
Associate of Arts - Integrated Management of Quality
SERVICIO NACIONAL DE APRENDIZAJE SENA
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