Dylan Ballentine
Columbus,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Approached each day and unique challenges with enthusiasm, patience and humor. Talented problem-solver with personable and open style.
Overview
4
4
years of professional experience
Work History
Zipline Tour Guide
The Gorge Zipline
04.2022 - 08.2023
- Enhanced customer satisfaction by providing engaging and informative zip line tours.
- Ensured safety for all guests by conducting thorough equipment inspections before each tour.
- Provided exceptional customer service, addressing any concerns or questions promptly and professionally.
- Reduced wait times between tours by efficiently transitioning groups through the course.
- Supported overall company mission and values, consistently receiving positive feedback from management and guests alike.
- Demonstrated strong communication skills, effectively conveying safety instructions to diverse groups of participants.
- Implemented emergency procedures as needed, maintaining guest safety as top priority at all times.
Dishwasher, Food Prep, Line Cook
STONE SOUP
07.2021 - 12.2021
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Waitstaff
ACTS Retirement-Life Community
08.2019 - 06.2021
- Tryon Estates (828) 351-7583
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
Education
Bachelor of Arts - History And Classics
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2024
POLK COUNTY HIGH SCHOOL
COLUMBUS, NCSkills
- Attention to Detail
- Adaptability
- Safety Management
- Instruction Abilities
- Customer Service
- Interpersonal Skills
- Technical Proficiency
- Risk Assessment
Additional Information
- ACHIEVEMENTS, HONORS AND ACTIVITIES Honors: , National Honors Society, 2019 Junior Marshal, Duke TiP Scholar Clubs: Young Dems Club, Interact Club
Timeline
Zipline Tour Guide
The Gorge Zipline
04.2022 - 08.2023
Dishwasher, Food Prep, Line Cook
STONE SOUP
07.2021 - 12.2021
Waitstaff
ACTS Retirement-Life Community
08.2019 - 06.2021
Bachelor of Arts - History And Classics
University of North Carolina At Chapel Hill
POLK COUNTY HIGH SCHOOL
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