Dylan Banh
Portland,OR
Summary
Aspiring worker who's accumulated over five years of customer service experience and in numerous positions ranging from Food Running, Counter, Barista, and now as a Sterile Processing Technician. My recognized strengths include my excellent communication skills and coordination amongst team members, and being able to cultivate a welcoming professional relationship not only amongst my colleagues but among the students here at OHSU.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Oregon Health Science University, School of Dentistry
Portland, Oregon
09.2025 - Current
- Dispensed sterile instruments and equipment to students and provided suggestions on what may be needed for patient care
- Operated sterilization equipment to ensure compliance with health and safety standards.
- Inspected surgical instruments for cleanliness, functionality, and adherence to quality assurance protocols.
- Developed workflow improvements resulting in increased efficiency in instrument preparation and turnover times.
In Room Dining Server
The Nines Hotel - URBAN FARMER
Portland, Oregon
08.2024 - 09.2025
- Contributed to a positive work environment by maintaining a professional demeanor at all times
- Collaborated with kitchen staff to ensure prompt preparation and delivery of food items
- Ensured proper handling and storage of food items by adhering to established guidelines for food safety
- Implemented upselling techniques to increase overall revenue from in-room dining services
- Streamlined the ordering process for improved efficiency and reduced wait times for guests
Food Runner / Counter Server / Barista
TANAKA
Portland, Oregon
05.2022 - 08.2024
- Improved customer satisfaction by promptly delivering food orders to guests and maintaining communication with kitchen staff
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints
- Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary
Accountant/Bookkeeper
Asian American Auto
Fort Pierce, Florida
03.2020 - 04.2022
- Gathered financial information, prepared documents, and closed books
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations
- Reconciled accounts and reviewed expense data, net worth and assets
In Room Dining Server / Food Runner / Server
Regency Park
Vero Beach, Florida
07.2019 - 02.2020
- Swiftly ran food to residents' rooms/houses
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for customer preferences/restrictions
- Bussed and reset tables to keep dining room and work areas clean
Education
Associate of Arts - Film And Video Production
Portland State University
Portland, OR06.2028
High School Diploma -
Vero Beach High School
Vero Beach, FL05.2020
Skills
- Workflow optimization to ensure instruments are sterilized on a FIFO basis
- Recall previous scenarios to ensure future troubleshooting can be done more swiftly
- Keen on following OHSU School of Dentistry SOPs
- Building foundation amongst team members and students
- Adaptiveness to new environments or policy changes
- Pattern recognition based on previous patient care scenarios in order to more swiftly assist students with what they need
Certification
- Approved Food Handler's Card
- OLCC - Alcohol Service Permit
- Certified Automotive Technician
Timeline
Sterile Processing Technician
Oregon Health Science University, School of Dentistry
09.2025 - Current
In Room Dining Server
The Nines Hotel - URBAN FARMER
08.2024 - 09.2025
Food Runner / Counter Server / Barista
TANAKA
05.2022 - 08.2024
Accountant/Bookkeeper
Asian American Auto
03.2020 - 04.2022
In Room Dining Server / Food Runner / Server
Regency Park
07.2019 - 02.2020
Associate of Arts - Film And Video Production
Portland State University
High School Diploma -
Vero Beach High School