Dylan Bassette
Boswell,OK
Summary
Driven by a strong work ethic and a positive attitude, I excelled at Automated Conveyor Systems, mastering troubleshooting, repair, and installation. My knack for problem-solving and teamwork significantly enhanced operational efficiency. With a comprehensive skill set in field repairs and system installation, I consistently delivered exceptional service, achieving high client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Service Technician
Automated Conveyor Systems
03.2022 - 03.2024
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Followed safety procedures to avoid injuries in field.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Material Handler
Walmart Distribution
08.2020 - 02.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Reduced material waste by implementing sustainable handling and packaging techniques.
- Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
- Improved safety standards, conducting thorough inspections of material handling equipment.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Plumbing/Electrical/HVAC Helper/ Laborer
David Lamensky
07.2018 - 06.2020
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Participated in ongoing training programs to stay current on industry trends, best practices, and new technology advancements in the HVAC field.
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
- Reduced callbacks due to thorough follow-ups after installations or repairs were completed, verifying optimal system performance before leaving the worksite.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Installed new equipment in multiple customer locations.
- Followed safety protocols on job sites.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Operated variety of power tools and hand tools.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Operated forklifts and boom lifts to complete various tasks.
- Collaborated with senior technicians to diagnose complex issues and implement effective solutions.
Education
High School Diploma -
Canyon High School
New Braunfels, TX06.2020
Skills
Problem-Solving
Certification
Heavy equipment operator certification
Timeline
Field Service Technician
Automated Conveyor Systems
03.2022 - 03.2024
Material Handler
Walmart Distribution
08.2020 - 02.2022
Plumbing/Electrical/HVAC Helper/ Laborer
David Lamensky
07.2018 - 06.2020
High School Diploma -
Canyon High School
Heavy equipment operator certification
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