Summary
Overview
Work History
Education
Skills
Timeline
Relevant Course Work
Lean Six Sigma Yellow Belt
Generic

Dylan Bauer

West Bend

Summary

I hold a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring overall customer satisfaction. I am an effective team collaborator, am adaptable to changing needs, and I consistently focus on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience

Work History

Assistant/Marketing Specialist

Bauer Wildlife & Pest Solutions
09.2023 - 08.2025
  • Streamlined communication processes, leading to improved collaboration between employee and clients.
  • Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
  • Elevated brand reputation through various social media outreach efforts.
  • Initiated organizational skills and habits within the company for important client documentation and business expenses.

Realtor Assistant/Intern

Boss Realty, LLC
06.2023 - 08.2023
  • Became quickly proficient in real estate software’s including GIS, MLS, and contractual software’s.
  • Assisted with organization of client meetings, showing times, and follow ups with possible clients.
  • Conducted market research for pricing on properties in different areas of Wisconsin.

Laborer/Marketing Intern

Packerland Rent-A-Mat, Inc.
06.2022 - 01.2023
  • Frequented stops with delivery drivers, assisting with clients’ needs and different offerings of products.
  • Assisted with organizing new and improved brand presence through design and different ideologies.
  • Worked closely with sales associates developing different strategies for client retention.
  • Followed up with clients regarding issues with product displacement, employee problems, and needs for their continued business.

Manager on Duty

Toucans Food & Custard
01.2018 - 05.2019
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.

Sales Associate

OfficeMax
12.2018 - 05.2019
  • Assisted an average of 50 customer on a day-to-day basis.
  • Guided customer based on necessities including interests, promotions, and other sales.
  • Maintained up-to-date knowledge of different brands and product lines.
  • Helped other associates with questions regarding products and brands to gain more interest transactions from future customers.

Education

Bachelor of Science - Marketing

University of Wisconsin - Stevens Point
05.2025

Skills

  • Customer service
  • Critical thinking
  • Problem resolution
  • Customer relations
  • Computer proficiency
  • Active listening

Timeline

Assistant/Marketing Specialist

Bauer Wildlife & Pest Solutions
09.2023 - 08.2025

Realtor Assistant/Intern

Boss Realty, LLC
06.2023 - 08.2023

Laborer/Marketing Intern

Packerland Rent-A-Mat, Inc.
06.2022 - 01.2023

Sales Associate

OfficeMax
12.2018 - 05.2019

Manager on Duty

Toucans Food & Custard
01.2018 - 05.2019

Bachelor of Science - Marketing

University of Wisconsin - Stevens Point

Relevant Course Work

  • Writing Presenting Business
  • Buyer Behavior
  • Organizational Behavior
  • Build Relationships Business
  • Management Information Systems
  • Ethics in Business

Lean Six Sigma Yellow Belt

Obtained through my course in Principles of Production & Operations Management at UWSP.

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