Dylan BeGell
Elmira,NY
Summary
Dedicated and experienced Shift Supervisor with a proven track record of successfully leading teams and ensuring operational efficiency. Skilled in managing daily operations, optimizing workflow processes, and resolving issues effectively. Possesses strong communication and leadership skills, with a focus on fostering a positive work environment and driving team performance.
Overview
11
11
years of professional experience
Work History
Part Time Framer
Hobby Lobby
Elmira, NY
09.2025 - Current
- Constructed custom frames for various mediums, ensuring quality and precision.
- Assisted customers in selecting appropriate framing materials and styles to enhance artwork.
- Maintained organized workspace, adhering to safety standards and operational procedures.
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
Shift Supervisor
Old Navy
Elmira, NY
01.2025 - 07.2025
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new employees on product knowledge and customer service best practices.
- Managed inventory levels, ensuring product availability while minimizing waste.
- Implemented process improvements that enhanced team efficiency and service delivery.
- Resolved customer complaints effectively, fostering a positive shopping experience and loyalty.
- Collaborated with management to develop promotional strategies that increased sales volume.
- Completed store opening and closing procedures and balanced tills.
Shift Supervisor
Pet Supplies Plus
12.2021 - 10.2023
- Oversaw daily operations, including staffing, training, and performance management, to ensure smooth and efficient shift transitions
- Implemented and enforced safety protocols and procedures to maintain a secure work environment for staff and customers
- Managed inventory levels
- Resolved customer complaints and concerns promptly and effectively, building positive relationships and enhancing the overall customer experience
- Developed and implemented marketing strategies to increase brand recognition and drive customer engagement
- Managed social media platforms and online advertising campaigns to expand reach and engagement
- Monitor and track key performance indicators to measure team performance and provide regular reports to senior management
- Cash handling
- Store closings
- Price changes and pog setup
Online Sales Associate
Leones Collectibles LLC
10.2015 - 04.2021
- Implemented innovative online marketing strategies to increase sales and drive traffic to the website
- Managed a high volume of customer inquiries via email, chat, and social media platforms to provide excellent customer service
- Maintained accurate product listings and pricing information on the company's ecommerce platform
- Analyzed sales data and trends to identify opportunities for growth and develop targeted promotional campaigns
- Provided personalized product recommendations based on customer needs and preferences, resulting in upsells and cross-sells
- Independently research pricing and create attractive listings for products
Education
High School Diploma -
Elmira Free Academy
Elmira, New York08-2011
Skills
- Develops positive workplace relationships
- Leadership
- Problem solving
- Computer Literacy
- Safety procedures
- Power tools operation
- Precise measurements
- Reliability and punctuality
- Cleanliness maintenance
Timeline
Part Time Framer
Hobby Lobby
09.2025 - Current
Shift Supervisor
Old Navy
01.2025 - 07.2025
Shift Supervisor
Pet Supplies Plus
12.2021 - 10.2023
Online Sales Associate
Leones Collectibles LLC
10.2015 - 04.2021
High School Diploma -
Elmira Free Academy