Dylan Benton

• Provided accurate information about products, prices and services.
• Processed transactions using a point-of-sale system.
• Greeted customers to determine wants or needs.
• Developed trusting relationships with customers by making personal connections.
• Worked with fellow sales team members to achieve group targets.
• Cleaned and polished vehicle windows.
• Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
• Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
• Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
• Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.

• Managed high stress situations with a positive attitude.
• Greeted customers promptly and responded to questions.
• Answered customer inquiries regarding store policies and procedures.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions, and offered product advice.
• Stocked shelves with merchandise when needed.
• Performed other duties as assigned by management.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Maintained work area and kept cash drawer organized.
• Processed customer payments quickly and returned exact change and receipts.
• Issued breaks to staff members, assisted them with any issues that would arise, and made sure staff was following protocol at all times.

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• Answered store and merchandise questions and led customers to wanted items.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Assisted customers with product selection, pricing and availability.
• Described merchandise and explained use, operation and care.
• Provided cash register operations and handled customer payments.
• Addressed customer complaints in a professional manner.
• Answered incoming calls regarding product inquiries or orders.
• Ensured the cleanliness and tidiness of the store.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Processed returns and exchanges according to company policy.

• Observed tables to tend to guest needs and identify customer service opportunities.
• Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Cleared tables to maintain high turnover rate and minimize wait times.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Managed incoming calls during busy shifts.
• Tracked seated guests and available seating using computer-based and mobile reservation software.

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• Organized trays with cutlery prior to serving meals to customers.
• Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
• Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
• Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
• Ensured that workstations were kept neat and tidy throughout the shift.
• Swept and mopped floors at end of shift to comply with sanitary regulations.
• Developed great team spirit with other personnel by pitching in and helping with task completion.