Dylan Bishop
Fairfax,VA
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at College Parkway Baptist Church. Expert in food safety practices and guest engagement, I consistently enhanced dining experiences through effective communication and teamwork. Recognized for training new staff and maintaining high cleanliness standards, ensuring a welcoming atmosphere for all guests.
Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude, seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Offering a friendly and professional demeanor, ready to learn and excel in a dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with the ability to adapt to new tasks quickly. Ready to use and develop communication and customer service skills in the Server and Cook role.
Overview
2
2
years of professional experience
Work History
Server
College Parkway Baptist Church
03.2023 - 04.2025
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline food preparation and order delivery processes.
- Trained new team members on menu items, service standards, and safety protocols.
- Managed multiple tables efficiently, prioritizing customer needs and maintaining service quality.
- Implemented best practices for cleanliness and organization within the dining area and service stations.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Law
Oakton High School
Vienna, VA06-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Hospitality service expertise
- Food running
- Order accuracy
- Food safety practices
- Table bussing
- Dining area maintenance
- Tableside etiquette
- Task prioritization
- Table setting
- Guest seating
- Foreign language proficiency
- Food and beverage pairings
- Dining customer service
- Server training
- Menu item recommendation
- Table resetting
- Team member support
- Food safety oversight
- Dish preparation
- High energy and stamina
- Problem-solving
- Cool under pressure
- Excellent communication
Accomplishments
- Supervised a team of 27 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team 7 on the development of the Chicken Alfredo recipe.
Languages
English
Native or Bilingual
Sign Language
Professional Working
Timeline
Server
College Parkway Baptist Church
03.2023 - 04.2025
Law
Oakton High School