DYLAN BLAKELOCK
orange,Texas
Summary
Dynamic hospitality professional with extensive experience at Rikenjaks Brewery, excelling in customer service and performance management. Proven track record in inventory management and conflict resolution, fostering strong relationships and enhancing team success. Adept at multitasking in high-pressure environments, consistently achieving sales goals and ensuring exceptional guest experiences.
Overview
2027
2027
years of professional experience
Work History
Server
Sushi Masa
06.2025 - 12.2026
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Hospitality Server
Tia Juanitas Fish Camp
05.2025 - Current
- Used attention do detail and ability to multi task in a fast paced high stress environment while maintaining a high level of customer service
- deep cleaning daily to maintain a restaurant ranked the cleanest out of the rest of the franchises
- involved in a close working team everyday ensuring the team not only me succeeds
Manager/Bartender Supervisor
Rikenjaks Brewery
11.2024 - 04.2025
- maintained the busiest position in the restaurant while maintaining leadership role.
- Keyholder duties/alarm codes safe access
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed detailed plans based on broad guidance and direction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Manager
Tattoo Smoke
03.2021 - 10.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Bartender Server
Buffalo Wild Wings
Server
Babins
Server
Red Robin
Server Bartender
Bluewater Seafood
Crew Member
Whataburger
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
Crew Member
Chickfila
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- off site catering events.
Promoter
Houston Underground
- Identified potential marketing opportunities to increase brand awareness.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Motivated team members to meet and exceed sales targets.
- Researched and identified new business opportunities.
Education
High School Diploma -
Klein Collins High School
Spring TxGeneral Studies
Lonestar Community College
Tomball TxSkills
- Inventory management
- Financial management
- Performance management
- Marketing
- Conflict resolution
- Customer service
- Multitasking and organization
- Liquor, wine, and food service
- Point-of-sale system
- Safe food handling
Timeline
Server
Sushi Masa
06.2025 - 12.2026
Hospitality Server
Tia Juanitas Fish Camp
05.2025 - Current
Manager/Bartender Supervisor
Rikenjaks Brewery
11.2024 - 04.2025
Manager
Tattoo Smoke
03.2021 - 10.2024
Bartender Server
Buffalo Wild Wings
Server
Babins
Server
Red Robin
Server Bartender
Bluewater Seafood
Crew Member
Whataburger
Crew Member
Chickfila
Promoter
Houston Underground
High School Diploma -
Klein Collins High School
General Studies
Lonestar Community College