Dylan Brown
Niagara,WI
Summary
- Punctual Delivery Driver possessing current Class D and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Focused on maintaining accurate delivery records, recording tracking information and completing driver logs.
- Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
- Experienced Delivery Driver offering solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Ability to apply basic Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
2
2
years of professional experience
Work History
Delivery Driver/Server
Pizza Hut
Iron Mountain, MI
03.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked night shifts during peak periods to meet coverage needs.
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
- Utilized excellent interpersonal skills to exceed Customer Satisfaction.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Delivered products to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Recorded each delivery using proper paperwork before leaving Pizza Hut.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Maintained personal vehicle to ensure timely deliveries.
:Food Preparation
Papa Murphy's
Iron Mountain, MI
12.2020 - 03.2021
- Set up and prepared supplies and workstations during opening to maximize productivity.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Used culinary and cutlery tools to prepare foods for cold dish presentations.
- Distributed food during busy peak periods to drive customer satisfaction.
- Organized and re-stocked various stations.
- Packaged and stored food products following proper handling and preservation methods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Transferred supplies and equipment between storage and work areas to support food preparation.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Planned and organized food preparation activities from chopping ingredients to plating.
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Guaranteed customer satisfaction by quickly delivering orders.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
Sandwich Artisan
Jimmy Johns Gourmet Subs
Iron Mountain, MI
06.2020 - 12.2020
- Assisted customers in choosing menu items by providing food complementing information.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Greeted guests, promoted specials and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods and ingredients.
- Operated manual and electric appliances to peel, slice and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Trained team members to prepare sandwiches and other items according to instructions.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Operated as full-service food provider in Jimmy John's establishment by taking orders, preparing meals and collecting payments.
Dishwasher
Uptown Lanes
Niagara, WI
11.2016 - 05.2017
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations and supply cupboards.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pizza trays used often by kitchen staff.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Efficiently and quickly cleaned various dishes, silverware and pizza trays to provide smooth service and reduce wait times.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Increased machine efficiency by scraping and pre-washing dishes.
- Gently moved glassware, crystal and other delicate items to prevent breakage.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
No Degree - College Prep
Niagara High School
Niagara, WIGED -
NWTC
Niagara, WI05.2021
Skills
- Traffic Laws and Regulations
- Delivery Verification
- Ability to Lift 50 Pounds
- Clean Driving Record
- Valid Driver's License
- Problem Solving
- Order Fulfillment
- Communication and Interpersonal Skills
- Efficiency and Time Management
- Route Planning
- Dependability and Honesty
- Attention to Detail
- Vehicle Safety and Maintenance
- Customer Relationships
- GPS Navigation
- Contactless Deliveries
- Multitasking
- Customer Retention
- Basic Math Skills
- Fluent in English
- Cash Handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver/Server
Pizza Hut
03.2021 - Current
:Food Preparation
Papa Murphy's
12.2020 - 03.2021
Sandwich Artisan
Jimmy Johns Gourmet Subs
06.2020 - 12.2020
Dishwasher
Uptown Lanes
11.2016 - 05.2017
No Degree - College Prep
Niagara High School
GED -
NWTC
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