Dylan Butler
Tampa,FL
Summary
Food service professional with extensive management experience in optimizing operational excellency and ensuring high-quality service standards!
Dynamic, reliable, and adaptable, with strong leadership and communication skills.
Most recently and notable to mention, was my tenor with Tijuana Flats Burrito Co.
I started with the company in 2017 as a line cook. Surrounded by exceptional mentors and an uplifting culture, I dedicated myself as leader with in the company finding my passion for hospitality and people development. Advancing into management, I spent two years refining my skills at more than 8 corporate locations before becoming an Assistant General Manager. While supporting Tijuana Flats as an AGM, I excelled in fostering improvement in quality control, safety standards, guest services, relations, loyalty, and employee satisfaction. I was proudly able to implement and carry these achievements with me while operating as a General Manager.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Tijuana Flats
07.2017 - 08.2024
- Managed budget implementations, employee reviews, hiring, and training.
- Worked alongside a diverse team of individuals, fostering a positive work environment with high employee satisfaction and moral.
- Maximized operational excellence by coaching and mentoring personnel on management and hospitality principles, food safe practices, and company procedures.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Addressed guest complaints and feedback with immediate action, turning dissatisfied guests into loyal patrons.
- Promoted loyalty and catering programs, building community engagement and enhancing brand reputation.
- Optimized inventory management to improve par levels and minimize waste/costs and product quality assurance.
- Oversaw and executed facility repairs, maintenance, and cleanliness, to uphold and exceed brand standards.
Cook Shift Leader
Caspers Company McDonalds
03.2015 - 05.2017
Education
High School Diploma -
Bloomingdale Highschool
Bloomingdale, FL06.2017
Skills
- Team building, training & development
- Problem resolution
- Exceptional interpersonal communication
- Food preparation & safe handling management
- Facility maintenance
- Health inspections
- Sanitation standards
- Equipment management
- Food storage
- Catering coordination
- Kitchen operations management
- Efficient multi-tasker
- Relationship building
- P&L management
- Labor cost & inventory control
- Creativity and innovation
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
General Manager
Tijuana Flats
07.2017 - 08.2024
Cook Shift Leader
Caspers Company McDonalds
03.2015 - 05.2017
High School Diploma -
Bloomingdale Highschool
- ServSafe Food Protection Manager Certification - National Restaurant Association.
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