Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Butler

Manchester,NH

Summary

Professional with deep expertise in funeral services, prepared to deliver compassionate and efficient support. Skilled in coordinating events, managing logistics, and providing exceptional client care. Strong focus on team collaboration and achieving results. Adaptable and dependable, with excellent communication and interpersonal skills, ensuring families receive highest standard of service.

Overview

3
3
years of professional experience

Work History

Funeral Services Assistant

Wilkinson-Beane
04.2025 - Current
  • Assisted in the seamless execution of visitations, funerals, and memorial services while maintaining a professional demeanor.
  • Contributed to an organized environment by maintaining clean viewing rooms, chapels, lounges, offices, and restrooms.
  • Upheld client confidentiality and privacy by diligently managing sensitive personal information related to deceased individuals and their families.
  • Collaborated with colleagues to ensure all aspects of funeral services were executed according to plan despite tight deadlines or unexpected challenges.
  • Promoted a comfortable atmosphere for clients by greeting visitors warmly upon arrival at the funeral home or chapel.
  • Participated in staff meetings to discuss improvements in service delivery and share best practices among team members.
  • Maintained a high level of professionalism by adhering to all funeral home policies and ethical standards while interacting with families and colleagues.
  • Supported bereaved families in creating personalized memorial tributes that honored the life of their loved one.
  • Ensured proper documentation by preparing death certificates, burial permits, and related paperwork as required.
  • Demonstrated cultural sensitivity by accommodating diverse family traditions and religious customs during funeral services.
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
  • Set up flowers, opened and closed caskets and acted as pallbearer.
  • Carried flowers to hearses or limousines for transportation to churches and places of interment.
  • Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
  • Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
  • Supported funeral director with all facets of funeral service coordination.
  • Greeted funeral guests and coordinated seating.
  • Transported deceased to funeral home.

Crematory Operator

Phaneuf Funeral Home & Crematory
12.2023 - 04.2025
  • Developed strong relationships with clients and funeral homes, providing exceptional customer service and support.
  • Assisted families in making informed decisions regarding the cremation process, offering compassionate guidance throughout their experience.
  • Contributed to a positive workplace culture by actively participating in team meetings and providing constructive feedback on processes and procedures when needed.
  • Adapted quickly to evolving industry standards by staying current on relevant trainings, certifications, and best practices within the field of crematory operations.
  • Operated advanced cremation equipment with precision, resulting in consistently high-quality services.
  • Participated in regular professional development opportunities to enhance knowledge and skills within the crematory field.
  • Maintained a safe work environment by adhering to strict safety protocols and guidelines during all tasks.
  • Removal of deceased to the funeral home while not working in crematory.
  • On call every 5th night and weekend set forth by master schedule.

Residential Aide

Farnum Center
03.2022 - 12.2023
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
  • Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.

Education

No Degree - General Studies

Central High School
Manchester, NH
06-2013

Skills

  • Multitasking proficiency
  • Compassionate communication
  • Guest management
  • Emotional support
  • Professional appearance
  • Administrative tasks
  • Equipment handling
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication
  • Active listening
  • Guest interaction
  • Adaptability and flexibility

Timeline

Funeral Services Assistant

Wilkinson-Beane
04.2025 - Current

Crematory Operator

Phaneuf Funeral Home & Crematory
12.2023 - 04.2025

Residential Aide

Farnum Center
03.2022 - 12.2023

No Degree - General Studies

Central High School

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