Dylan Caggiano
Southport,NC
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at High Tide Aviation. Skilled in meticulous tracking and sanitation practices, demonstrating efficient multitasking and a flexible schedule. Excelled in building customer relationships at Ace Hardware, showcasing a blend of hard and soft skills critical for dynamic work environments.
Overview
2
2
years of professional experience
Work History
Ramp Worker
High Tide Aviation
10.2023 - 08.2024
- Supported customer satisfaction by expediting baggage delivery to passengers upon arrival at their destination airport.
- Reduced incidents of lost or damaged luggage by meticulously tracking bags throughout the loading process.
- Assisted passengers with special needs during boarding and deplaning, ensuring their comfort and wellbeing.
- Prevented delays by promptly removing snow and ice from ramps during winter months.
- Increased operational efficiency through proper use of ground service equipment for fueling, towing, and pushback procedures.
- Enhanced safety standards by conducting thorough inspections of ramp equipment and reporting any potential hazards.
- Contributed to a positive work culture by actively participating in team meetings and sharing ideas for improvement.
Barback
Oliver’s On The Cape Fear
01.2024 - Current
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Sales Associate
Ace Hardware
01.2023 - 09.2023
- Built relationships with customers to encourage repeat business.
Education
South Brunswick High School
Boiling Springs, NC2024
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness Maintenance
- Flexible Schedule
Timeline
Barback
Oliver’s On The Cape Fear
01.2024 - Current
Ramp Worker
High Tide Aviation
10.2023 - 08.2024
Sales Associate
Ace Hardware
01.2023 - 09.2023
South Brunswick High School
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