Dylan Carter
Flower Mound,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Jersey Mike's Subs. Skilled in complex problem-solving and effective communication, adept at motivating teams and managing conflicts. Achieved significant improvements in productivity and safety, demonstrating exceptional time management and team leadership abilities.
Overview
1
1
year of professional experience
Work History
Manager
Jersey Mike's Subs
05.2024 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bouncer
Round Table Companies
02.2023 - 04.2023
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Education
Master of Accountancy - Business Accountancy
University of Mississippi
University, MS05-2027
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Accomplishments
3.6 gpa freshman year college
Affiliations
- Kappa Alpha Order
Languages
Spanish
Limited Working
Timeline
Manager
Jersey Mike's Subs
05.2024 - 08.2024
Bouncer
Round Table Companies
02.2023 - 04.2023
Master of Accountancy - Business Accountancy
University of Mississippi