Dylan Casey
Townsend,DE
Summary
Dedicated Sales Associate committed to friendly, and accurate customer service to create positive shopping experience. Well-organized approach with strong multitasking abilities. Successful at working closely with dairy personnel to uphold standards of service and product.
Overview
7
7
years of professional experience
Work History
Dairy Sales Associate
Acme Markets
12.2016 - Current
- Cleaned, organized and stocked 800+ products per week ensuring proper rotation and company layout procedures were followed.
- Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
- Actively participated in staff meetings and training sessions to continuously improve personal performance and overall team effectiveness.
- Maintained positive attitude under pressure, consistently providing friendly and professional service during peak shopping periods.
- Streamlined purchasing processes by implementing efficient inventory management system.
E-Commerce Manager
Acme Markets
03.2021 - 10.2021
- Overseeing team of 5+ associates to accurately and efficiently complete customer orders; and trained members on company procedures and store policies.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Education
Associate of Science - Biology
Delaware Technical And Community College
Newark, DE05.2025
High School Diploma -
Middletown High School
Middletown, DE07.2018
Skills
- Merchandising Strategies
- Cleanliness and sanitation
- Attention to Detail
- Customer Service
- Ability to Lift 40 pounds
Timeline
E-Commerce Manager
Acme Markets
03.2021 - 10.2021
Dairy Sales Associate
Acme Markets
12.2016 - Current
Associate of Science - Biology
Delaware Technical And Community College
High School Diploma -
Middletown High School