Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Dylan Casteel

Albuquerque,New Mexico

Summary

Accomplished professional with expertise in vehicle detailing and customer service, recognized by NM Auto Details for exceptional problem-solving abilities. Adept at managing inventory and time efficiently, ensuring high customer satisfaction. Proven track record in maintaining industry standards and adapting to fast-paced environments, leveraging strong verbal communication and analytical skills to exceed expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Mobile Auto Detail

NM Auto Details
Rio Rancho, NM
04.2025 - Current
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated problem-solving skills, resolving issues efficiently and effectively.

In-Store Team Member/Delivery Driver

Papa Johns
Albuquerque, New Mexico
11.2022 - 06.2025
  • Organize and prep food items daily
  • Stocked shelves, racks, cases, bins and tables with merchandise.
  • Order expedition and fulfillment in a fast paced environment
  • Maintain store cleanliness up to regulation standards.
  • Assisted in training new In-Store Team Members when needed.
  • Greeted customers to determine wants or needs.

Line Cook/Prep Cook

Spectators Bar & Grille
Albuquerque, New Mexico
09.2018 - 04.2021
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Prepared a variety of food items in a number of different ways.
  • Adhered to sanitation policies at all times when handling food products.
  • Stocked and restocked kitchen supplies as needed.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Grilled and deep fried various foods from meats to potatoes.
  • Received and stored food and supplies.

Head Detailer

Grand Rapids GM
Grand Rapids , MN
03.2015 - 05.2018
  • Maintained customer satisfaction by providing excellent customer service while working efficiently to meet deadlines.
  • Ensured proper chemical inventory levels were maintained at all times.
  • Ordered necessary supplies and materials required for detailing jobs in a timely manner.
  • Managed scheduling of appointments with customers ensuring efficient use of time throughout the day.
  • Stayed up-to-date on industry trends related to auto detailing products, services, pricing and promotions.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.

Education

High School Diploma -

Grand Rapids High School
Grand Rapids, MN
06-2012

Some College (No Degree) - Welding

CNM
Albuquerque, NM

Skills

  • Customer service
  • Problem solving
  • Time management
  • Inventory management
  • Chemical handling
  • Vehicle detailing
  • Verbal communication
  • Organizational skills
  • Good Telephone Etiquette
  • Written communication
  • Flexible and adaptable
  • Analytical and critical thinking
  • Food preparation
  • Power Tools
  • Custodial
  • Culinary experience

Affiliations

  • Long distance runner
  • Writer of jokes and stories

Certification

  • OSHA 10
  • Drivers license with passenger endorsement

Timeline

Mobile Auto Detail

NM Auto Details
04.2025 - Current

In-Store Team Member/Delivery Driver

Papa Johns
11.2022 - 06.2025

Line Cook/Prep Cook

Spectators Bar & Grille
09.2018 - 04.2021

Head Detailer

Grand Rapids GM
03.2015 - 05.2018

High School Diploma -

Grand Rapids High School

Some College (No Degree) - Welding

CNM

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