DYLAN CHILDERS
Jasper,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Test Scorer
Data Recognition Corporation
08.2023 - Current
- Participated in regular day to day sessions to align scoring techniques with team members, enhancing overall consistency.
- Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
- Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in more accurate assessments of student performance.
- Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.
Management Assistant
Enterprise Rent-A-Car
07.2022 - 12.2022
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Managed approximately 30-40 incoming calls and messages per day from rental customers
Management Trainee
Enterprise Rent-A-Car
09.2021 - 07.2022
- Explained services and products to 15-20 customers per day in friendly and engaging way
- Managed 30-40 customer, insurance, and body shop calls per day
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts
- Shouldered management responsibilities daily
- Resolved escalated concerns daily using professionalism and understanding
- Cleaned and sanitized up to 20 vehicles per day.
Licensed Insurance Agent
Alfa Insurance, Agency
04.2020 - 08.2021
- Responsible for selling multiple lines of insurance in North Georgia to individual customers and businesses
- Created and oversaw 2 social media platforms
- Calculated ~20 quotes per week and educated potential clients on insurance options
- Delivered on company targets in Life and Auto insurance sales every month.
Marketing Team Lead
Florida Home Improvement Association
07.2019 - 12.2019
- Trained new marketing team members, fostering a positive work environment that encouraged collaboration and innovation.
- Collaborated with sales teams to create effective promotional materials tailored to target audiences.
- Coordinated a small team of 5-6 Marketing Team Members in the field and evaluated performance every 2 weeks
Marketing Team Member
Florida Home Improvement Associates
06.2019 - 07.2019
- Marketed 50-60 houses in door to door canvassing per day
- Offered window and roofing products to all neighborhoods within 50 miles of Fort Myers
- Conducted interviews and training, while also overseeing ateam of 3-5 employees in everyday marketing operations
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
Education
Bachelor of Science - Sports Management
Reinhardt University
Waleska, GA06.2017
Skills
- Reading Comprehension
- Data Interpretation
- Microsoft Office
- Critical Evaluation
- Customer Relations
- Staff Supervision
- Negotiation
- Professionalism and Ethics
- Quotes and sales
- Marketing Management
Accomplishments
- "Top Elite Performer" - Regional (Nov. 2021)
- "Top Elite Performer" - Regional (Jan. 2022)
- "Elite Performer" - Regional (Feb. 2022)
- "Exemplary Performer"- State of GA (Q2 2022)
Enterprise Rent-A-Car
Timeline
Test Scorer
Data Recognition Corporation
08.2023 - Current
Management Assistant
Enterprise Rent-A-Car
07.2022 - 12.2022
Management Trainee
Enterprise Rent-A-Car
09.2021 - 07.2022
Licensed Insurance Agent
Alfa Insurance, Agency
04.2020 - 08.2021
Marketing Team Lead
Florida Home Improvement Association
07.2019 - 12.2019
Marketing Team Member
Florida Home Improvement Associates
06.2019 - 07.2019
Bachelor of Science - Sports Management
Reinhardt University
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