Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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DYLAN CHILDERS

DYLAN CHILDERS

Jasper,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Test Scorer

Data Recognition Corporation
08.2023 - Current
  • Participated in regular day to day sessions to align scoring techniques with team members, enhancing overall consistency.
  • Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
  • Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in more accurate assessments of student performance.
  • Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.

Management Assistant

Enterprise Rent-A-Car
07.2022 - 12.2022
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
  • Increased client satisfaction through prompt response to inquiries and resolution of issues.
  • Managed approximately 30-40 incoming calls and messages per day from rental customers

Management Trainee

Enterprise Rent-A-Car
09.2021 - 07.2022
  • Explained services and products to 15-20 customers per day in friendly and engaging way
  • Managed 30-40 customer, insurance, and body shop calls per day
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts
  • Shouldered management responsibilities daily
  • Resolved escalated concerns daily using professionalism and understanding
  • Cleaned and sanitized up to 20 vehicles per day.

Licensed Insurance Agent

Alfa Insurance, Agency
04.2020 - 08.2021
  • Responsible for selling multiple lines of insurance in North Georgia to individual customers and businesses
  • Created and oversaw 2 social media platforms
  • Calculated ~20 quotes per week and educated potential clients on insurance options
  • Delivered on company targets in Life and Auto insurance sales every month.

Marketing Team Lead

Florida Home Improvement Association
07.2019 - 12.2019
  • Trained new marketing team members, fostering a positive work environment that encouraged collaboration and innovation.
  • Collaborated with sales teams to create effective promotional materials tailored to target audiences.
  • Coordinated a small team of 5-6 Marketing Team Members in the field and evaluated performance every 2 weeks

Marketing Team Member

Florida Home Improvement Associates
06.2019 - 07.2019
  • Marketed 50-60 houses in door to door canvassing per day
  • Offered window and roofing products to all neighborhoods within 50 miles of Fort Myers
  • Conducted interviews and training, while also overseeing ateam of 3-5 employees in everyday marketing operations
  • Expanded sales revenues by identifying opportunities and executing customized marketing plans.

Education

Bachelor of Science - Sports Management

Reinhardt University
Waleska, GA
06.2017

Skills

  • Reading Comprehension
  • Data Interpretation
  • Microsoft Office
  • Critical Evaluation
  • Customer Relations
  • Staff Supervision
  • Negotiation
  • Professionalism and Ethics
  • Quotes and sales
  • Marketing Management

Accomplishments

    Enterprise Rent-A-Car

  • "Top Elite Performer" - Regional (Nov. 2021)
  • "Top Elite Performer" - Regional (Jan. 2022)
  • "Elite Performer" - Regional (Feb. 2022)
  • "Exemplary Performer"- State of GA (Q2 2022)


Timeline

Test Scorer

Data Recognition Corporation
08.2023 - Current

Management Assistant

Enterprise Rent-A-Car
07.2022 - 12.2022

Management Trainee

Enterprise Rent-A-Car
09.2021 - 07.2022

Licensed Insurance Agent

Alfa Insurance, Agency
04.2020 - 08.2021

Marketing Team Lead

Florida Home Improvement Association
07.2019 - 12.2019

Marketing Team Member

Florida Home Improvement Associates
06.2019 - 07.2019

Bachelor of Science - Sports Management

Reinhardt University

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