Summary
Overview
Work History
Education
Skills
Timeline
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Dylan DePalma

Hopatcong,NJ

Summary

Driven Boat Attendant from Tomohawk Lake, excelled in maintaining pristine environments and enhancing guest experiences. Demonstrated strong work ethic and team collaboration, significantly improving service quality. Mastered safety protocols and guest relations, ensuring a secure and welcoming atmosphere. Proactive in acquiring industry knowledge, showcasing initiative and reliability.

Overview

1
1
year of professional experience

Work History

Boat Attendant

Tomohawk Lake
06.2024 - Current

Make sure customers are

  • Kept area clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Participated in training programs to stay current on industry best practices and company policies.

Customer Service Cashier

McDonalds
10.2023 - 01.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

English Education

Sussex Community College
Newton, NJ
05.2028

Diploma - Paralegal Studies

Penn Foster College
Scottsdale, AZ
07.2024

Skills

  • Strong Work Ethic
  • Patience and understanding
  • Team player attitude
  • Reliability and punctuality
  • Safety understanding
  • Safety awareness
  • Guest Relations
  • Initiative and Self-Motivation

Timeline

Boat Attendant

Tomohawk Lake
06.2024 - Current

Customer Service Cashier

McDonalds
10.2023 - 01.2024

English Education

Sussex Community College

Diploma - Paralegal Studies

Penn Foster College
Dylan DePalma