Dylan Desmarais
North Truro,MA
Summary
Reliable and motivated young employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Praised for my hustle and excellent execution, moving at a consistent outstanding pace every second im on the clock. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Bike Shop Employee
Ptown Bikes
06.2021 - Current
- Assisted customers with bike selection and maintenance, enhancing overall satisfaction.
- Managed inventory levels and restocked supplies to maintain shop efficiency.
- Trained new employees on shop procedures and customer service best practices.
- Operated all levels of computer systems.
- Implemented customer feedback initiatives to improve service quality and offerings.
- Handled cash transactions accurately, contributing to efficient financial operations within the store.
- Demonstrated strong product knowledge, educating customers on various bike models, features, and proper usage techniques.
- Optimized store layout to maximize floor space efficiency, resulting in better accessibility for customers browsing merchandise.
Education
No Degree - Carpentry
Cape Cod Regional Technical High School
Harwich, MA06-2027
Skills
- Patience and empathy
- Goal-oriented mindset
- Customer service/Assistance
- Attention to detail
- Multitasking Abilities
- Reliability
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Positive customer engagement
- Relationship building
- Task prioritization
Accomplishments
Completion of countless sales worth thousands.
Employee of the week 20+ times
Named best carpenter in the class Freshman year
Varsity Basketball Player
Timeline
Bike Shop Employee
Ptown Bikes
06.2021 - Current
No Degree - Carpentry
Cape Cod Regional Technical High School