Dylan Dever
Summary
Experienced with managing store operations and leading teams to achieve business goals. Utilizes strategic planning and efficient resource management to drive results. Track record of enhancing customer satisfaction and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Assistant Store Director
Safeway
10.2018 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Responded to customer complaints and comments.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Technical Sales Representative
Flexible Assembly Systems
03.2018 - 10.2018
- Collaborated with customers and asked questions to assess needs and budgets.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Generated qualified leads through targeted prospecting strategies such as cold calling and email campaigns.
General Manager
Fastenal
06.2016 - 03.2018
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
High School Diploma -
Auburn Mountainview High School
Auburn06.2010
Skills
- Store operations
- Shrink management
- Employee feedback
- Customer loyalty and retention
- Problem-solving abilities
- Conflict Resolution
- Communication Skills
- Team building
Timeline
Assistant Store Director
Safeway
10.2018 - Current
Technical Sales Representative
Flexible Assembly Systems
03.2018 - 10.2018
General Manager
Fastenal
06.2016 - 03.2018
High School Diploma -
Auburn Mountainview High School
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