Dylan Dixon
Kansas City,KS
Summary
Experienced Operator bringing strong technical, planning and problem-solving abilities developed over 15 years of experience in related roles. Experience performing safe startups, monitoring power demand and adjusting systems to maintain output. Background in coal-fired and gas-fired generation plants.
Overview
26
26
years of professional experience
Work History
Designator #2 Assistant Control Room Operator
Nearman Power Plant
Kansas City, KS
04.2020 - Current
- Monitor Control System data to spot performance issues.
- Check fuel, water and steam pressure levels to support optimal system performance.
- Performs daily inspections of turbine and boiler equipment for wear or malfunction.
- Communicated regularly with direct supervisors to support fast issue resolution.
- Prepares shift-end reports documenting significant incidents and needs.
- Match generator settings to electricity flow requirements.
- Adjusted controls to produce electrical power and regulate power flow between generating stations and power grid.
- Communicates with plant personnel to ensure safety during work procedures.
- Identifies problems and takes proper corrective, timely actions.
- Organize and train operators to help improve plant efficiency and knowledge.
- Records hourly data on boiler, turbine and fuel systems.
- Ensured compliance with safety regulations and procedures, reporting any violations or potential hazards immediately.
Designator #4 "A" Operator
Quindaro Power Plant
Kansas City, KS
10.2011 - 04.2020
- Monitor operating power plant equipment and readouts to identify problems and pursue corrective action.
- Coordinated with control room operator to establish vacuum, rolling up the turbine and switching fuel sources when coming online
- Maintaining adequate levels in coal storage bunker and condensate storage tanks
- Inspect transformers for leaks and proper cooling
- Kept optimal hydrogen pressure for generator cooling and inspected system for leakage
Meter Reader
Board Of Public Utilities
Kansas City, KS
04.2010 - 10.2011
- Read and recorded numerical readouts for both electrical and water meters of customers
- Strategically planned routes that guaranteed safety and efficiency while completing daily workload
- Examined meters and reported any damage or inconsistencies with company property to supervisors
- Represented the company with dignity and respect when dealing with the public and on customers property
Clerk III Lobby
Board Of Public Utilities
Kansas City, KS
09.2009 - 04.2010
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Set up and activated customer accounts.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Audited customer account information to identify issues and develop solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Consulted with customers to resolve service and billing issues.
Account Manager
QualServ Corporation
North Kansas City, MO
09.2003 - 07.2008
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Coordinated with sales team on projects to help meet customers' specific requirements
- Communicated with customer via phone and email about their orders and any changes in their specs
- Input orders for resupply as well as new site openings
- Acted as main point of contact in matters relating to client concerns and needs.
- Researched large databases from manufacturers to offer customers equivalent alternative solutions
Assistant Store Manager
Footlocker
Overland Park, KS
08.2000 - 08.2003
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Handled scheduling for store shifts to achieve adequate staffing.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Education
High School Diploma -
Washington High School
Kansas City, KS06.2001
Skills
- Communication
- Team building
- Leadership
- Critical thinking
- Time Management
- Adaptability
- Problem Solving
- Computer literacy
- Knowledge of Electrical Production
- Power Plant Operations
- Attention to detail
- Team coordination
- Process safety
- Control system navigation
- Stress tolerance
Timeline
Designator #2 Assistant Control Room Operator
Nearman Power Plant
04.2020 - Current
Designator #4 "A" Operator
Quindaro Power Plant
10.2011 - 04.2020
Meter Reader
Board Of Public Utilities
04.2010 - 10.2011
Clerk III Lobby
Board Of Public Utilities
09.2009 - 04.2010
Account Manager
QualServ Corporation
09.2003 - 07.2008
Assistant Store Manager
Footlocker
08.2000 - 08.2003
High School Diploma -
Washington High School