Dylan Dorin
Troutdale,Oregon
Summary
Proven team player with a track record of enhancing guest experiences at McDonald's through expert customer service and effective training techniques. Skilled in multitasking and organization, consistently exceeding performance expectations without compromising quality. Demonstrates strong collaboration and attention to detail, ensuring smooth operations and high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Volunteer
Moose Lodge 1891
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Package Handler
FedEx
10.2024 - 01.2025
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Crew Trainer
McDonald's
01.2022 - 07.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
GED -
Mt Hood Community Collage
Gresham, OR03.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Attention to detail
- Loading and unloading
- Cash handling
- Guest engagement
Additional Information
I was promoted to crew trainer within my first 2 months of work
Timeline
Package Handler
FedEx
10.2024 - 01.2025
Crew Trainer
McDonald's
01.2022 - 07.2022
Volunteer
Moose Lodge 1891
GED -
Mt Hood Community Collage
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